Markus Brandt

Demonstrated a solid, thorough understanding of bookkeeping concepts and accounting principles as well as professional communicating with vendors and clients. Managing and checking account details and balances for missing payments, late payments and other balance issues. Reconciling daily cash submissions from the various departments in the hotel and for consolidating the bank deposits daily. Preparing and coordinating daily banking and monitoring all cash flows.

Mentored a team to create customized hospitality solutions in a high-pressure environment achieving an overall increase in guest satisfaction to 95%. Implemented monthly feedback talks resulting in improved productivity, personalized service, and reduced guest complaints. Ensured seamless experiences for 500 national and international guests by communicating with 6 different departments as the first person of contact.

Increased revenue through streamlining operations and in-store marketing campaigns from €370.000 to €450.000. Negotiated financial conditions for a long-term loan and leasing plan worth €200.000. Oversaw a budget of €350.000 a year as a member of the Marketing board for the Saxonia region, designing sales improving advertisements.

Increased productivity and sales robust business development strategy through streamling operations and adherance to health and safety standarts. Designed and created initiatives to enhance the customer experience and improved financial performance

Developed excellent communication, organisational and time management skills. Identified opportunities for corporations and private clients to reduce tax burdens. Created effective presentations to clients and administered payroll accounting documents

Financial Management, Leadership, Strategy, Marketing

Hospitality Finance and Performance Management, Marketing and Talent Management