Massie Poya

– Independently acquired new B2B clients and built sustainable business relationships from the ground up. – Managed the entire sales cycle end-to-end: prospecting, needs analysis, negotiation, and closing. – Conducted talent scouting and placement interviews to ensure consistent service quality.

– Served as the key interface between field sales and customer success in a fast-growing SaaS environment – optimising the customer journey and improving retention. – Processed customer requests, licence activations, and contract transitions efficiently and accurately. – Responsible for invoicing, accounts receivable follow-up, and quality-assured CRM data management.

– Full order management cycle: needs assessment, quotation, purchasing, and logistics coordination. – Sourced and coordinated delivery of spare parts and MTU Reman engines.

– Training as guard commander, promotion to Gefreiter (04/2020).

– Handled procurement, quotation, order processing, and sales of hardware and software solutions. – Provided customer support, managed contracts, invoicing, and maintained product/customer database.

– Handled procurement, quotation, order processing, and sales of hardware and software solutions. – Provided customer support, managed contracts, invoicing, and maintained product/customer database.