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Matthew Goodman

Bis 2020, Customer Success Manager, Craftable
Mexico City, Mexiko

Fähigkeiten und Kenntnisse

Industrial sector
Leadership
Trade

Werdegang

Berufserfahrung von Matthew Goodman

  • 3 Monate, Jan. 2020 - März 2020

    Customer Success Manager

    Craftable

    • Owned post-sales implementation, onboarding, and training for 6 enterprise accounts with a nationwide footprint; • Managed product development and testing for an industry-leading wine inventory management feature designed to capture the high-end restaurant market; • Collaborated with engineering team to create custom software solutions to remove roadblocks to customer success and reduce churn.

  • 3 Jahre und 7 Monate, Juli 2016 - Jan. 2020

    Restaurant Owner, Hospitality Leader, Luxury Experience Manager

    Various

    Took time to explore a personal passion, the restaurant industry, in San Francisco, Mexico, and Australia: • Opened my own pop up restaurant, IZAMAL in Mexico City and Australia (2019) • Managed James Beard Award-winning bakery, Tartine (2019); • Charted new business strategy for beachfront restaurant in Tulum (2018); • Worked at 3 Michelin star, World's 50 Best restaurant (Saison) and 2 Michelin star (Californios) in San Francisco (2017-2018).

  • 2 Jahre und 7 Monate, Juni 2013 - Dez. 2015

    Consultant & Co-Founder

    Meta Americas

    • Created cost reduction strategy for a foundation that cut annual operating costs by >$1M and improved social impact reporting for national activities; • Developed social impact measurement and reporting framework for a social enterprise introducing diabetes detection and treatment to base of pyramid communities in Monterrey, Mexico; • Created social impact measurement business model for social enterprises that has been adopted by various NGOs and social enterprises across Mexico.

  • 1 Jahr und 5 Monate, Aug. 2013 - Dez. 2014

    Analyst

    Springhill Consulting Group

    • Facilitated the international expansion of a leading U.S. portable power manufacturer into France (annual sales $23B); • Improved global productivity and market position of semiconductor manufacturer (annual sales $20B); • Indexed European purchasing and consumer preferences for medical devices for a multinational medical device manufacturer (annual sales $30B).

  • 2 Monate, Juli 2013 - Aug. 2013

    Intern

    Management Systems International (MSI)

    • Assisted both the new business development team and MSI's team dedicated to supporting key aspects of the Mérida Initiative in Mexico.

Ausbildung von Matthew Goodman

  • 6 Monate, Jan. 2012 - Juni 2012

    International Affairs

    L'Institut d'Études Politiques de Paris

    Graduate School Semester Abroad

  • 1 Jahr und 9 Monate, Sep. 2011 - Mai 2013

    Latin American studies

    The George Washington University

  • 3 Jahre und 9 Monate, Sep. 2007 - Mai 2011

    Political Science

    Boston University

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Gut

  • Spanisch

    Fließend

  • Französisch

    Fließend

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