Maurice Graessner
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Maurice Graessner
- Current 5 years and 1 month, since May 2021
Global Lead - Group Supply Chain Management
Electrolux AB
Strategy; General Management; S&OP; S&OE; Materials Management; Demand Planing; Logistics; International Transportation; Customer Service; Product Management; Transformation
- 5 years and 2 months, Mar 2016 - Apr 2021
Head of Demand Planning, Sales Operations and Consumer Service
Electrolux
Operations: Demand Planning; Customer Service; Returns; Logistics Aftersales: Consumer Contact Centre; Technical Field Repair Services; Sales of spares, consumables & accessories, warranty extensions Lean Management
- 4 years and 6 months, Oct 2011 - Mar 2016
Head of Sales Operations and Logistics for Spain & Portugal
Electrolux Major Appliances
Sales & Operations Planning (SOP), Inventory Management, Customer Service, Logistics Management, Direct Deliveries, Returns Management. Process re-engineering and innovation to reduce returns (aftersales warranty project), increase productivity and response times to customers. Support standardisation of Sales Processes and Implementation of Sales Tools (CRM). Differentiation strategy. Customer experience. Cross functional process alignment & coordination.
- 1 year and 11 months, Dec 2009 - Oct 2011
Director Logistics Quality EMEA
Electrolux Major Appliances
Quality, Process Management, Lean Logistics programme (EMS), Risk Management and Return & Damage Programme Leader for Electrolux Logistics Europe. Member of EMEA Logistics Leadership Team. Sector / Industry: Durable Consumer Goods (Major Appliances)
- 3 years and 8 months, Aug 2007 - Mar 2011
Logistics Market Manager Spain and Portugal
Electrolux Major Appliances
Optimization of Budget process, cost control, operational performance and the people management. Re-structuring, Process re-engineering, supplier management and the establishment of empowered & self-directed operational teams assured high and flexible service level to Factory (located on site) and the market within the 1st year. Warehousing, transportation, SAP implementation, Service levels, Cost-To-Serve, outsourcing, union relationships and improvement of working climate.
- 10 years and 8 months, Jan 1997 - Aug 2007
Business Division Manager Supply Chain Management
Schenker/ BAX Global
Business Division Manager. General Management, Budget and P&L responsability. Business and Sales Development. Customer solution development and implementation. Negotiation of Logistics contracts. Start-up of new logistics centres (Barcelona, Alicante and Madrid), development of logistics teams and processes. Member of European Logistics Leadership Team. Sector / Industry Experience: Automotive; Medical Equipment; Fashion; Industrial goods; Personal Computer; Computer Accessories
Ausbildung von Maurice Graessner
- 1 year and 2 months, Nov 2019 - Dec 2020
Marketing
EAE Business School
Marketing Sales Management
- 7 months, Oct 2014 - Apr 2015
General Management Program (GMP / PDG)
IESE Business School
Programa de dirección general (PDG)
- 2 years and 6 months, Jan 2000 - Jun 2002
Supply Chain Management and Logistics
Cranfield, UK
Sprachen
Spanish
C1 (Fließend)
German
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
Dutch
A1-A2 (Grundkenntnisse)
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