Max Pecherskiy

• Created system to manage hardware temporarily loaned to users. • Manage numerous hardware deployment and repair tasks, coordinating with users and technicians • Troubleshoot IT issues remotely throughout the company’s U.S. offices including Chicago. • Worked with diverse software and hardware to streamline system deployment and user experience • Provided user support with numerous kinds of presentation, voice, and video communication systems. • Created user manuals to streamline the deployment process

• Performed customer transactions and initiated and enhanced customer relationships • Prepared banking center reports and cash orders • Assisted management with internal audit and regulation compliance • Received numerous Team Choice Awards during employment period

• Provided support and maintenance for consumer and business information systems and networks • Communicated with customers to find the best IT solution and security solution for their needs

• Optimized system security as well as performed other services on newly sold computer systems • Assisted customers in finding the best solutions to their computer hardware, software, networking, and other IT related needs for their home or business