Maxim Egorov

Operational Analytics | KPI Strategy | Workflow Optimization • Built dashboards for Customer Success, cutting ad-hoc requests by 30%. • Migrated SQL scripts to dbt, reducing maintenance by 20%. • Created a scalable KPI tracking system for real-time progress monitoring. • Developed a standardized CSM Upsell metric for consistent attribution. • Led training initiatives to boost adoption of tools and data-driven practices.

Data Analysis | Visualization | Product Feature Improvements • Built data quality tests for top medical reports, preventing 95% of errors. • Created a real-time data quality dashboard for proactive issue resolution. • Optimized pipelines, boosting calculation speed by 10%. • Automated checks with 4 validation pipelines, saving 40+ hours/month. • Curated training datasets for ML models targeting disease and cost prediction.

LTV Modeling; A/B Testing & Marketing Analytics • Calculated and automated LTV and CAC comparisons by platform, provider, and region, improving data-driven decisions and optimizing marketing spend. • Developed a predictive viral growth model using store rank, country, and platform data to forecast organic registrations per 100 paid users. • Participated in A/B testing and analyzed results to assess feature impact on retention, MAU, and ARPU.