Md Muhtasimul Islam

Detail-oriented Quality Control Operator skilled in automated systems and data-driven quality assurance. Experienced in analyzing graphical and numerical data, detecting defects, and improving process efficiency. Proficient with AI-based inspection systems and QA reporting. Strong analytical skills, accuracy in real-time monitoring, and a passion for continuous improvement and Lean Manufacturing.

Develop tailored communication plans across audiences, channels, and messaging. Lead B2B & B2C service teams to exceed expectations. Oversee order management including entry, billing, returns, and allocations. Manage translations, transcriptions, and team coordination. Supervise customer support, monitor performance, and collaborate with the fulfillment center to ensure top service. Apply strong product knowledge to enhance customer satisfaction.