Mehmet Erdogan
Angestellt, Manager IT Service & Delivery EMEA, Barnes Group
Frankfurt, Germany
Timeline
Professional experience for Mehmet Erdogan
Current 1 year and 5 months, since Aug 2023
Manager IT Service & Delivery EMEA
Barnes Group
Current 3 years and 2 months, since Nov 2021
Global Service Desk and IT Operation Manager, Molding Solutions
Barnes Group
Responsible for the management of all Global IT Business Services with an ITIL perspective, including Business Plan, Digitization, IT Business Services, Service Excellence, Standardization and Innovation - Overall responsibility for the IT service catalog and life cycle of the business services - Support of the IT Governance and Cybersecurity Team in the implementation of new IT regulations and new security rules - Change Management (VChange Advisory Board Member) - IT Asset Management - Project Management
6 years and 11 months, Apr 2014 - Feb 2021
Crisis Management - Emergency Response Planning Board Member
SunExpressEmergency Respons Planning - Crisis Management Team Member and IT Representative of SunExpress Deutschland
Overall responsibility of the IT Infrastructure of Germany for 2 group Airlines: SunExpress Deutschland GmbH and SunExpress-Günes Ekspress Airlines. Responsible for the management of all Global IT Business Services with an ITIL perspective, including Business Plan, Digitization, IT Business Services, Standardization and Innovation.
4 years and 4 months, Dec 2012 - Mar 2017
Senior IT Support Engineer (Team Leader Position)
SunExpressResponsible to build a new IT Department and responsible hiring, developing IT Team in Germany. IT Site Lead, responsible for two different Airline`s Germany IT Infrastructure & Operations - SunExpress Deutschland GmbH and SunExpress-Günes Ekspress A.S.
2 years and 8 months, May 2010 - Dec 2012
Deputy IT Manager / Sky Airlines Group
Adam&Eve Hotels
Responsibilities: - Assisting the IT Manager for all IT Infrastructure and Operation topics. - IT Network Monitoring - Vendor Management - Change Coordination and Management - Commercial and Operation Application Support and Developement - Hands on L1-L2 IT end user support - Guests IT connectivity support - VIP IT Support: Executive Management IT Support
2 years and 5 months, 2008 - May 2010
Flight Data Analyst
Sky Airlines
- Analyze and categorize the Row Data comes from every aircraft`s Flight Data Recorder Systems. - Responsible to prepare BI reports to the Top Management to prepare the company for future developements and avoid future problems. - Process Develeopement and Transformation: Overall responsibilities to update and automate entire processes - Document managment - Presentation of the quarterly Flight Safety Auditorium Meeting -Responsible to support another group airline (German SKY Airlines) based in Düsseldorf
Educational background for Mehmet Erdogan
2009 - 2013
Business Administration
Anadolu University
2006 - 2008
Computer Programming and Technologies
Mustafa Kemal University
- President of the Computer Science Student Council - Part time employee of the MKU University - IT Responsible of the University Campus
Languages
Turkish
First language
English
Fluent
German
Basic