Mehmet Erdogan

Basic

Bis 2021, Team Leader, IT, SunExpress

Frankfurt, Germany

Skills

Servers
Dhcp
backup
DNS
ITIL V3
SAP Inventory Management
Network
Change Management
IT Service Support
IT Service Management
Microsoft Exchange
Fortinet
Crisis Management
VMware vSphere
Cisco Router and Switches
Systemadministration
VMware
Windows Server
Active Directory
IT-Management
Atlassian
Informationstechnologie
IT Project Management
Scrum

Timeline

Professional experience for Mehmet Erdogan

  • 2 years and 4 months, Dec 2018 - Mar 2021

    Team Leader, IT

    SunExpress

    Responsible for the management of all Global IT Business Services with an ITIL perspective, including Business Plan, Digitization, IT Business Services, Service Excellence, Standardization and Innovation - Overall responsibility for the IT service catalog and life cycle of the business services - Support of the IT Governance and Cybersecurity Team in the implementation of new IT regulations and new security rules - Change Management (VChange Advisory Board Member) - IT Asset Management - Project Management

  • 6 years and 11 months, Apr 2014 - Feb 2021

    Crisis Management - Emergency Response Planning Board Member

    SunExpress

    Emergency Respons Planning - Crisis Management Team Member and IT Representative of SunExpress Deutschland

  • 1 year and 8 months, May 2017 - Dec 2018

    Senior IT System and Network Administrator

    SunExpress

    Overall responsibility of the IT Infrastructure of Germany for 2 group Airlines: SunExpress Deutschland GmbH and SunExpress-Günes Ekspress Airlines. Responsible for the management of all Global IT Business Services with an ITIL perspective, including Business Plan, Digitization, IT Business Services, Standardization and Innovation.

  • 4 years and 4 months, Dec 2012 - Mar 2017

    Senior IT Support Engineer (Team Leader Position)

    SunExpress

    Responsible to build a new IT Department and responsible hiring, developing IT Team in Germany. IT Site Lead, responsible for two different Airline`s Germany IT Infrastructure & Operations - SunExpress Deutschland GmbH and SunExpress-Günes Ekspress A.S.

  • 2 years and 8 months, May 2010 - Dec 2012

    IT Responsible / Sky Airlines Group

    Adam&Eve Hotels

    Responsibilities: - Assisting the IT Manager for all IT Infrastructure and Operation topics. - IT Network Monitoring - Vendor Management - Change Coordination and Management - Commercial and Operation Application Support and Developement - Hands on L1-L2 IT end user support - Guests IT connectivity support - VIP IT Support: Executive Management IT Support

  • 2 years and 5 months, 2008 - May 2010

    Flight Data Analyst

    Sky Airlines

    - Analyze and categorize the Row Data comes from every aircraft`s Flight Data Recorder Systems. - Responsible to prepare BI reports to the Top Management to prepare the company for future developements and avoid future problems. - Process Develeopement and Transformation: Overall responsibilities to update and automate entire processes - Document managment - Presentation of the quarterly Flight Safety Auditorium Meeting -Responsible to support another group airline (German SKY Airlines) based in Düsseldorf

Educational background for Mehmet Erdogan

  • 2006 - 2008

    Computer Programming and Technologies

    Mustafa Kemal University

    - President of the Computer Science Student Council - Part time employee of the MKU University - IT Responsible of the University Campus

  • Business Administration

    Anadolu University

Languages

  • Turkish

    First language

  • English

    Fluent

  • German

    Basic

Interests

Swimming
Travel
Technology
Cooking

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