Melissa Sprock

• Supporting Clients in Strategic Development, Design of their Offer, and Market Positioning • Combining my extensive experience in international Commerce, Business Strategy, Project Management, and Finance for the success of our Partners. (Clients Industries including Advertising, IT, Manufacturing, and Media)

• Managed customers’ relationships • Created analytical Reports for the CEO and Investors • Developed quantitative and qualitative research from the market and competition • Defined and directed marketing strategies and campaigns in Latin America and Europe • Represented the company at different industry conferences for business development purposes • Designed the backend platform for B2B clients, in cooperation with the IT department • Directed commercial and pricing strategies for International Markets

• Supported IT department by implementing platform innovations for increasing scalability and user engagement in B2C segment (Social media Users) • Optimized marketing and sales processes • Planned different social media and crowdfunding campaigns.

• Management of different Projects in Logistic, Branding, and Expansion • Established important partnerships to ensure projects success • Optimized different supply chain plans • Attended worldwide commodity conferences representing the company • Hired and managed the team of experts • Assessed risk within projects, contracts, and legal documentation • Achieved mining certification through efficient process monitoring

• Negotiated important contracts in market intelligence services • Recruited and directed the team of experts in content development • Executed market research and benchmarking analysis • Developed offer definition, product pricing, and branding • Evaluated content and suggested changes to keep quality standards • Represented the company by visiting clients and conducting presentations.

• Supported commercial vice-president with daily operations and customer relations • Increased contracts level in the Spanish, Latin American, and Turkish market • Analyzed and reported index of sales and customer satisfaction • Guided international clients at national ports operation • Development of commodity reports

• Leading operations of a local Event business