Mert Elmas

- Improve vendor performance on Amazon DE homepage through cross-functional initiatives - Manage feature implementation projects for homepage optimization - Translate data insights into actionable product improvements - Own end-to-end monitoring and optimization of homepage processes - Collaborate with cross-functional stakeholders to align business and product goals

- Delivered personalized CRM experiences using customer data - Optimized CRM tools and targeting processes - Supported stakeholders in data-driven campaigns

- Managed continuous communication and information flow between business and development teams. - Analyzed business needs and made sprint planning of development tasks with development teams for different product domains. - Followed up onboarding processes of new platforms and maintenance of onboarded platforms.

- Managed communication and information flow between Trendyol, integrator and platform for global e-commerce platforms (GP). - Followed up onboarding processes of new platforms and maintenance of onboarded platforms. - Managed continuous communication with the technical teams regarding the needs of the business side.

- Managed the marketplace module of OMS (Order Management System). - Analyzed processes of systems and worked on planning developer tasks and making sprint plannings.

- Conducted researches and analysis related to new business lines, made presentation of researches. - Took part in the operational processes related to dealers.

- Took part in the operational processes of the QNB First digital platform (adding/removing customers). - Conducted researches and benchmarking to make suggestions for necessary improvements. • Prepared weekly/monthly reports to be submitted to senior management.

Final grade: 1.8