Mert Kivrak
Bis 2023, Key Account Manager, Norm Fasteners
Heilbronn, Deutschland
Über mich
With years years of experience in customer contact, both in commercial and project roles, I have honed my skills in managing clients' technical and commercial expectations. My engineering background has provided me with a valuable advantage in understanding and meeting their needs effectively. Furthermore, I possess a strong social personality, which enables me to excel in building and nurturing relationships. By combining my success in human relations with my engineering expertise, I strive to deliver exceptional results. Recently, I relocated to Heilbronn in February 2023 and have already obtained a valid working visa.
Werdegang
Berufserfahrung von Mert Kivrak
1 Jahr und 2 Monate, Dez. 2021 - Jan. 2023
Key Account Manager
Norm Fasteners
During my tenure, I held the responsibility of overseeing and managing the OEM clients at Norm Fasteners. My role encompassed various KPI, including but not limited to quotation management, continuous improvement of new projects, customer nomination, price escalation handling, LTA management, and ensuring profitability. By effectively addressing these critical areas, I contributed to the overall success of Norm Fasteners in meeting the unique demands and requirements of our esteemed OEM customers.
2 Jahre und 3 Monate, Okt. 2019 - Dez. 2021
Business Development and Project Manager
Bahadir Makina
Bahadır Makina works in the Automotive industry and the export ratio of turnover was 68%. I was working as a Single Point of Contact for the customers (from UK, Germany, France) about all topics. Increased business volume by 60% in two years.
1 Jahr und 9 Monate, Feb. 2018 - Okt. 2019
Customer Team Leader
Tor Demir
Tor Demir works with the Railway, White Goods, Automotive, Electro Mechanics industries and Heavy Truck and Energy industry. I was working as a Customer Team Leader and the position was responsible for all communication with customers who request EN 15085 (Certification for Welding of Railway Vehicles and Components). I was working as a single point of contact on all issues including sample processes, quality problems, shipping performance and prices.
1 Jahr und 6 Monate, Aug. 2016 - Jan. 2018
Project Manager
MCF Smart Security Systems
The company was a start-up about image processing for the IP security cameras. I was managing marketing and project analysis.
Ausbildung von Mert Kivrak
1 Jahr und 10 Monate, Sep. 2018 - Juni 2020
Engineering Management and Administration
Izmir Institute of High Technology
The program is mainly based on Strategic Management, Marketing Management, Project Management, Financial Analysis and Engineering Economics.
Sprachen
Türkisch
Muttersprache
Englisch
Fließend
Deutsch
Gut