Mert Kivrak

Bis 2023, Key Account Manager, Norm Fasteners
Heilbronn, Deutschland

Fähigkeiten und Kenntnisse

Marketing
Business Development
Customer service
Salesforce
B2B
Key Account Management
OEM
Negotiation
Customer Relationship Management
Account Management
Customer care
International sales
Technical Sales
Automotive Business
Sales talent
Negotiation skills
Customer orientation
Responsible
willingness to travel

Werdegang

Berufserfahrung von Mert Kivrak

  • 1 Jahr und 2 Monate, Dez. 2021 - Jan. 2023

    Key Account Manager

    Norm Fasteners

    During my tenure, I held the responsibility of overseeing and managing the OEM clients at Norm Fasteners. My role encompassed various KPI, including but not limited to quotation management, continuous improvement of new projects, customer nomination, price escalation handling, LTA management, and ensuring profitability. By effectively addressing these critical areas, I contributed to the overall success of Norm Fasteners in meeting the unique demands and requirements of our esteemed OEM customers.

  • 2 Jahre und 3 Monate, Okt. 2019 - Dez. 2021

    Business Development and Project Manager

    Bahadir Makina

    Bahadır Makina works in the Automotive industry and the export ratio of turnover was 68%. I was working as a Single Point of Contact for the customers (from UK, Germany, France) about all topics. Increased business volume by 60% in two years.

  • 1 Jahr und 9 Monate, Feb. 2018 - Okt. 2019

    Customer Team Leader

    Tor Demir

    Tor Demir works with the Railway, White Goods, Automotive, Electro Mechanics industries and Heavy Truck and Energy industry. I was working as a Customer Team Leader and the position was responsible for all communication with customers who request EN 15085 (Certification for Welding of Railway Vehicles and Components). I was working as a single point of contact on all issues including sample processes, quality problems, shipping performance and prices.

  • 1 Jahr und 6 Monate, Aug. 2016 - Jan. 2018

    Project Manager

    MCF Smart Security Systems

    The company was a start-up about image processing for the IP security cameras. I was managing marketing and project analysis.

Ausbildung von Mert Kivrak

  • 1 Jahr und 10 Monate, Sep. 2018 - Juni 2020

    Engineering Management and Administration

    Izmir Institute of High Technology

    The program is mainly based on Strategic Management, Marketing Management, Project Management, Financial Analysis and Engineering Economics.

Sprachen

  • Türkisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Gut

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