Michael Gede

- Executing customer success plans to drive adoption post-deployment - Serving as a trusted technical expert for the customer’s cloud migration, deployment, adoption of Hybrid Cloud & AI Growth Offerings and to built on Red Hat OpenShift or other container-based platforms - Leading technical conversations and persuading others to take action based on requirements and value provided by solutions - Driving bootcamps to enable practitioners with essential solutions skills

- Designed and implemented prototypes/PoCs - Owned full technical design responsibility for multiple clients - Provided architectural and procedural guidance on product development - Worked as Contact Center Solutions Presales(Bids/RFP/RFI, Contracts/Offers, Technical Presentations) - Elaborated profitable solutions to generate business value and presented them to technical and business audience - Advised customers technically, capturing requirements and presenting viable solutions

- Led the design, development and integration of over 20 business processes in the payment, credit, account and asset management area - Developed middleware, mobile and web solutions - Led and coached the development team technically

- Analyzing financial data, including project budgets, risks, and resource allocation

- Developed software packages in ABAP - Led process change for better quality control procedures - Designed and implemented test plans that include unit, functional, regression, system and integration tests.

- Developed applications with .NET - Optimized and automated testing

- Managed installation of hardware (Rack/PC assembly) - Configured physical systems(RAID, BIOS, firmware updates)