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Michael Hoffmeister

Angestellt, Anwendungsbetreuer, NEXUS / LAB (SWISSLAB & DIGITAL PATHOLOGY)
Heiligenhaus, Germany

Skills

Technical Support
Service-Koordination
Training
Netzwerker
1st and 2nd Level IT Support
Helpdesk
Niederländische Sprache
Business Development
Englische Sprache
iOS
Android
USV/UPS
Apple OS X
Apple Macintosh
GUSbox
KV-Safenet
Router
Ubuntu
Trainer
Pre-Sales
IT-Dokumentation
Automatisierung
Kino
Projektoren
Doremi
TMS
Technischer Vertrieb
Windows
Telefon
Coaching
Infrastruktur
IT Troubleshooting
Mac OS X
Dokumentation
Informatik
Informationstechnologie
Software
International
Beratung
Deutsch
Kundenservice
Computer
IT-Betreuung
PC
EDV
Beschwerdemanagement
Anwendung
Anwendungsbetreuung
Windows 10
Ticketsystem
PC Support
Microsoft Windows 11
Weiterbildung
Microsoft
Hardware
Beschaffung
Service Desk
Kundenbetreuung
IT-Anwendungen
MS Office
Customer-Relationship-Management
Kundenbeziehung
Technische Vertriebsunterstützung
Linux
Mac
IT-Affinität
Elektronische Signatur
Flexibilität
Reisebereitschaft
Achtsamkeit
Motivation
Selbstständigkeit
Konfliktmanagement
Interkulturelle Kompetenz
Lebenslanges Lernen
Empathie
Belastbarkeit
Technisches Verständnis
Offenheit
Freundlichkeit
Verantwortungsbewusstsein

Timeline

Professional experience for Michael Hoffmeister

  • Current 5 months, since Jan 2025

    Anwendungsbetreuer

    NEXUS / LAB (SWISSLAB & DIGITAL PATHOLOGY)
  • 3 years and 4 months, Sep 2021 - Dec 2024

    IT-Supporter

    M&C TechGroup Germany GmbH
  • 1 year and 10 months, Nov 2019 - Aug 2021

    IT Support Spezialist / Service-Koordinator

    ALDI Einkauf SE & Co. oHG, Unternehmensgruppe ALDI Nord

  • 5 months, Jun 2019 - Oct 2019

    IT Support Specialist

    SPIE Deutschland & Zentraleuropa
  • 4 months, Feb 2019 - May 2019

    System Administrator

    Schauf GmbH
  • 1 year and 9 months, May 2017 - Jan 2019

    Customer Support Engineer

    CinemaNext Deutschland GmbH

  • 3 years and 9 months, Oct 2013 - Jun 2017

    Customer Service Representative

    DGN Deutsches Gesundheitsnetz Service GmbH

    Betreuung von Heilberuflern in Dingen wie KV-Safenet, Signaturkarten, Router, Netzwerken, Signatursoftware, E-Mail-Dienstleistungen. 2nd-Level-Support für KV-Safenet, GUSbox. Produktion Safenet-Routern im Klinikumfeld. Eskalationsstufe für.die Hotline

  • 6 months, Apr 2013 - Sep 2013

    Technical Supporter/Trainer

    tecops personal GmbH

    IT-Trainer, Helpdekst, Supporter, Windows 8, Mac OS X, Router, Networking

  • 2 years, Apr 2011 - Mar 2013

    Servicecoordinator/Dispatcher

    APC by Schneider Electric

  • 3 years and 11 months, May 2007 - Mar 2011

    Customer Service Representative

    APC Deutschland GmbH

    end user Support single phase UPS, datacentre infrastructure, presales three phase UPS, supporting Mac and Linux as well, documentation

  • 2 years and 5 months, Jan 2005 - May 2007

    Customer Service Representative

    Twenty4Help Knowledge Service B.V.

    supporting customer with Apple Hard- and Software in german dutch and english. HowTo explanations how to edit Photos and Videos. Answering general questions within multimedia topics. Training collegues in above mentioned areas

  • 2 years and 6 months, Aug 2002 - Jan 2005

    Customer Service Representative

    Mercedes Benz Customer Assistance Center N.V.

    complaint managment via phone fax and letter, technical advice on the phone in german durch and english, 24-Service in shifts in international environment

  • 2 years and 1 month, Jul 2000 - Jul 2002

    End User Facility Technician

    Stepco B.V.

    permanent detachment to Nedcar B.V., High Skilled Helpdesk (Direct support), monitoring process operations, repair & support computer/printer,scanguns etc. Training end user in german dutch and english

  • 10 months, Sep 1999 - Jun 2000

    Call Center Agent

    Hexspoor European Call Center

  • 2 months, Jul 1999 - Aug 1999

    Trainiee

    Prodacta Systemhaus

  • 11 months, Jul 1998 - May 1999

    Außendienstangestellter

    Allianz

  • 2 years, Apr 1996 - Mar 1998

    Zeitsoldat

    Bundeswehr

    Sanitätssoldate, Wach- und Sicherungssoldat, Materialbuchhalter, Gruppenführer, Ausbilder Wachsoldat, Ausbilder Schusswaffen

Educational background for Michael Hoffmeister

  • Faschschulreife, kg. Berufskolleg

    Handelslehranstal Rastatt

Languages

  • English

    Fluent

  • Dutch

    Fluent

  • German

    First language

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