Michael Hoffmeister
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Skills
Timeline
Professional experience for Michael Hoffmeister
- 1 year and 10 months, Nov 2019 - Aug 2021
IT Support Spezialist / Service-Koordinator
ALDI Einkauf SE & Co. oHG, Unternehmensgruppe ALDI Nord
- 1 year and 9 months, May 2017 - Jan 2019
Customer Support Engineer
CinemaNext Deutschland GmbH
- 3 years and 9 months, Oct 2013 - Jun 2017DGN Deutsches Gesundheitsnetz Service GmbH
Customer Service Representative
Betreuung von Heilberuflern in Dingen wie KV-Safenet, Signaturkarten, Router, Netzwerken, Signatursoftware, E-Mail-Dienstleistungen. 2nd-Level-Support für KV-Safenet, GUSbox. Produktion Safenet-Routern im Klinikumfeld. Eskalationsstufe für.die Hotline
- 6 months, Apr 2013 - Sep 2013
Technical Supporter/Trainer
tecops personal GmbH
IT-Trainer, Helpdekst, Supporter, Windows 8, Mac OS X, Router, Networking
- 2 years, Apr 2011 - Mar 2013
Servicecoordinator/Dispatcher
APC by Schneider Electric
- 3 years and 11 months, May 2007 - Mar 2011
Customer Service Representative
APC Deutschland GmbH
end user Support single phase UPS, datacentre infrastructure, presales three phase UPS, supporting Mac and Linux as well, documentation
- 2 years and 5 months, Jan 2005 - May 2007
Customer Service Representative
Twenty4Help Knowledge Service B.V.
supporting customer with Apple Hard- and Software in german dutch and english. HowTo explanations how to edit Photos and Videos. Answering general questions within multimedia topics. Training collegues in above mentioned areas
- 2 years and 6 months, Aug 2002 - Jan 2005
Customer Service Representative
Mercedes Benz Customer Assistance Center N.V.
complaint managment via phone fax and letter, technical advice on the phone in german durch and english, 24-Service in shifts in international environment
- 2 years and 1 month, Jul 2000 - Jul 2002
End User Facility Technician
Stepco B.V.
permanent detachment to Nedcar B.V., High Skilled Helpdesk (Direct support), monitoring process operations, repair & support computer/printer,scanguns etc. Training end user in german dutch and english
- 10 months, Sep 1999 - Jun 2000
Call Center Agent
Hexspoor European Call Center
- 2 months, Jul 1999 - Aug 1999
Trainiee
Prodacta Systemhaus
- 11 months, Jul 1998 - May 1999
Außendienstangestellter
Allianz
Sanitätssoldate, Wach- und Sicherungssoldat, Materialbuchhalter, Gruppenführer, Ausbilder Wachsoldat, Ausbilder Schusswaffen
Educational background for Michael Hoffmeister
Faschschulreife, kg. Berufskolleg
Handelslehranstal Rastatt
Languages
English
Fluent
Dutch
Fluent
German
First language
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