Michael Hoffmeister

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Angestellt, IT-Supporter, M&C TechGroup Germany GmbH

Ratingen, Germany

Skills

Technical Support
Service-Koordination
Training
Netzwerker
1st and 2nd Level IT Support
Helpdesk
Niederländische Sprache
Business Development
Englische Sprache
iOS
Android
USV/UPS
Apple OS X
Apple Macintosh
GUSbox
KV-Safenet
Router
Ubuntu
Trainer
Pre-Sales
IT-Dokumentation
Automatisierung
Kino
Projektoren
Doremi
TMS
Technischer Vertrieb
Windows
Telefon
Coaching
Infrastruktur
IT Troubleshooting
Mac OS X
Dokumentation
Informatik
Informationstechnologie
Software
International

Timeline

Professional experience for Michael Hoffmeister

  • Current 1 year and 9 months, since Sep 2021

    IT-Supporter

    M&C TechGroup Germany GmbH
  • 1 year and 10 months, Nov 2019 - Aug 2021

    IT Support Spezialist / Service-Koordinator

    ALDI Einkauf SE & Co. oHG, Unternehmensgruppe ALDI Nord

  • 5 months, Jun 2019 - Oct 2019

    IT Support Specialist

    SPIE Deutschland & Zentraleuropa
  • 4 months, Feb 2019 - May 2019

    System Administrator

    Schauf GmbH
  • 1 year and 9 months, May 2017 - Jan 2019

    Customer Support Engineer

    CinemaNext Deutschland GmbH

  • 3 years and 9 months, Oct 2013 - Jun 2017

    Customer Service Representative

    DGN Deutsches Gesundheitsnetz Service GmbH

    Betreuung von Heilberuflern in Dingen wie KV-Safenet, Signaturkarten, Router, Netzwerken, Signatursoftware, E-Mail-Dienstleistungen. 2nd-Level-Support für KV-Safenet, GUSbox. Produktion Safenet-Routern im Klinikumfeld. Eskalationsstufe für.die Hotline

  • 6 months, Apr 2013 - Sep 2013

    Technical Supporter/Trainer

    tecops personal GmbH

    IT-Trainer, Helpdekst, Supporter, Windows 8, Mac OS X, Router, Networking

  • 2 years, Apr 2011 - Mar 2013

    Servicecoordinator/Dispatcher

    APC by Schneider Electric

  • 3 years and 11 months, May 2007 - Mar 2011

    Customer Service Representative

    APC Deutschland GmbH

    end user Support single phase UPS, datacentre infrastructure, presales three phase UPS, supporting Mac and Linux as well, documentation

  • 2 years and 5 months, Jan 2005 - May 2007

    Customer Service Representative

    Twenty4Help Knowledge Service B.V.

    supporting customer with Apple Hard- and Software in german dutch and english. HowTo explanations how to edit Photos and Videos. Answering general questions within multimedia topics. Training collegues in above mentioned areas

  • 2 years and 6 months, Aug 2002 - Jan 2005

    Customer Service Representative

    Mercedes Benz Customer Assistance Center N.V.

    complaint managment via phone fax and letter, technical advice on the phone in german durch and english, 24-Service in shifts in international environment

  • 2 years and 1 month, Jul 2000 - Jul 2002

    End User Facility Technician

    Stepco B.V.

    permanent detachment to Nedcar B.V., High Skilled Helpdesk (Direct support), monitoring process operations, repair & support computer/printer,scanguns etc. Training end user in german dutch and english

  • 10 months, Sep 1999 - Jun 2000

    Call Center Agent

    Hexspoor European Call Center

  • 2 months, Jul 1999 - Aug 1999

    Trainiee

    Prodacta Systemhaus

  • 11 months, Jul 1998 - May 1999

    Außendienstangestellter

    Allianz

  • 2 years, Apr 1996 - Mar 1998

    Zeitsoldat

    Bundeswehr

    Sanitätssoldate, Wach- und Sicherungssoldat, Materialbuchhalter, Gruppenführer, Ausbilder Wachsoldat, Ausbilder Schusswaffen

Educational background for Michael Hoffmeister

  • Faschschulreife, kg. Berufskolleg

    Handelslehranstal Rastatt

Languages

  • English

    Fluent

  • Dutch

    Fluent

  • German

    First language

Wants

Neue Technologien
Neue Herausforderungen
Business-Kontakte
Kommunikation
Mac OS
Linux
LPI
Barco
Christie

Interests

computer
photography
reading
listening to music
Linux
Ubuntu
LPI
Apple Macintosh
Netbook
UPS
Radreisen
Bikepacking
Cyclocross
Music on Vinyl
Raspberry Pi
Biking
Mountainbikes

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