Michelle van Laak

Angestellt, Project Mentoring, InnoPark Suisse SA
Colombier, Switzerland

Skills

Problem Solving
Team work
Reliability
Scrum
IT Project Management
Business Analytics
Agile Development
Business Planning
Change Management
Software
Leadership
Responsible
Motivation
International experience
Analytical skills
Flexibility
Commitment
Interpersonal skills
ability to work under pressure
Empathy
willingness to learn
Fast learner
Organizational skills
Intercultural competence
Active listening
Positive attitude
Communication skills
Enthusiasm
Professional experience
independent
Focus
Customer orientation

Timeline

Professional experience for Michelle van Laak

  • Current 2 years and 9 months, since Jun 2023

    Project Mentoring

    InnoPark Suisse SA

    Young entrepreneurs present their entrepreneurial projects, and as a member of a mentor’s group, I provide them with insightful advice to optimize their initiatives. • Encourage and strengthen the confidence of mentees. • Foster a positive attitude towards challenges. • Ability to establish trusting relationships. • Active listening. • Sharing in-depth knowledge and relevant advice. • Ability to teach and transfer skills.

  • 5 years, Sep 2017 - Aug 2022

    Product Owner & Change Manager

    Micro Focus

    In my dual role as Product Owner and Change Manager, I orchestrated two pivotal projects. First, amid the HPE Software and Micro Focus merger, I integrated Micro Focus processes. Subsequently, aligning with Oracle, I navigated the transition from Anaplan to Oracle's OSPC, overseeing substantial process simplification. These experiences underscore my proficiency in steering seamless technological transitions within dynamic business environments.

  • 1 year and 10 months, Nov 2015 - Aug 2017

    Product Owner & Change Manager (WW Software)

    Hewlett Packard Enterprise

    As the Global Anaplan Team Manager at Hewlett Packard Enterprise, Geneva, I led annual updates of the Anaplan tool to align with changes in the Go-To-Market (GTM) strategy. This ensured seamless implementation of sales quotas and accurate sales compensation for regional sales operations in line with the updated GTM strategy.

  • 2 years and 10 months, 2013 - Oct 2015

    Business Analyst & Change Manager (WW Software)

    Hewlett-Packard EMEA

    Monitored the Go-to-Market (GTM) strategic decision planning process up to the deployment of quotas and the issuance of sales contracts. The project's goal was to improve data quality and issue 3000 sales contracts within the month following the start of the fiscal year.

  • 2010 - 2013

    Sales Compensation Lead (EMEA Software)

    Hewlett-Packard EMEA

    Senior Lead for Sales Compensation and Bonus Matters for the Software Business in EMEA. Coordinator between regional and global teams for the annual design and implementation of sales compensation. • Timely provision of information for annual sales contracts. • Creation of a regional and national bonus eligibility guide. • Guarantee legal compliance of global plans for the EMEA region. • Support the sales force on any sales compensation related inquiries.

  • 2005 - 2010

    Sales Compensation Account Manager (EMEA Software)

    Hewlett-Packard EMEA

  • 2001 - 2005

    Sales Compensation Country Support (Germany Cross Business)

    Hewlett-Packard EMEA

    Issued sales quota contracts for 1800 sales people, collected sales data, calculated sales compensation, and generated monthly earnings reports. • Sales Compensation ERP configuration. • Sales Compensation repository for national sales compensation audits. • Training end users in various countries. • Audit of internal sales compensation system configuration at the national level. • ERP optimization, resulting in 99% efficiency and a 40% reduction in the team's workload.

  • 1999 - 2001

    Order Management Specialist

    Agilent Technologies

    Management and tracking of medical device orders from 25 dealers operating in 6 European countries, representing an overall financial volume of approximately $19.6 million annually. • Regulatory logistics knowledge. • Organization and prioritization of orders based on deadlines and priorities. • Resolution of issues related to orders. • Rapid improvement of the quality of customer orders, incorporating all essential data to facilitate their processing within 24 hours.

  • 1995 - 1999

    Order Management Specialist

    Hewlett-Packard

    Management and tracking of medical device orders from 25 dealers operating in 6 European countries, representing an overall financial volume of approximately $19.6 million annually. • Regulatory logistics knowledge. • Organization and prioritization of orders based on deadlines and priorities. • Resolution of issues related to orders. • Rapid improvement of the quality of customer orders, incorporating all essential data to facilitate their processing within 24 hours.

  • 1989 - 1995

    Executive Secretary for Wealth Managers.

    Divers

    • Opening and closing bank accounts for clients. • Renewing placements and investments. • Ability to handle sensitive information confidentially. • Drafting professional correspondence, reports, and documents.

Languages

  • German

    Fluent

  • English

    Fluent

  • French

    Fluent

  • Dutch

    First language

  • Italian

    Intermediate

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