Milos Pavlovic


Angestellt, Chief Information Officer (CIO), Eurobank Serbia

Beograd, Serbia


People Management
IT Risk Management
Business analysis
IT Project Management


Professional experience for Milos Pavlovic

  • Current 8 years and 9 months, since Dec 2013

    Chief Information Officer (CIO)

    Eurobank Serbia

    Manage team of 70 employees in IT, directly reporting to CEO (6th ranked bank in Serbia, operating through 85 branches and 1,300 employees; member of large financial group with 76 bn EUR of assets). Responsible for 11 mil EUR annual IT budget. Cooperating and aligning targets with Group and subsidiaries in other countries. Focused on stability and high availability of IT systems as well as security strengthening, while at the same time strongly promoting new technologies and business driven processes.

  • 1 year, Jan 2013 - Dec 2013

    Deputy CIO

    Eurobank Serbia

    Operational role responsible for managing all areas of IT, representing CIO in front of CEO and Executive Board. Focused on human relations and foundation of strong teams. Fully responsible for budgetary planning and monitoring of budget consumption. • Redesigned and executed Outsourcing strategy, decreasing expense for 23%. • Established strong Development unit, achieving significant investment savings (26% decrease over two years), great flexibility and short time-to-market.

  • 2 years and 3 months, Nov 2010 - Jan 2013

    IT Service Manager

    Eurobank Serbia

    Directly managed team of 15 employees, responsible for First Level Support, Test coordination and PMO. Successfully reorganized IT Division, introducing Service Oriented Organization. Built wide ITIL awareness across whole division – 20 employees of IT passed ITIL v3 Foundation exam. Successfully implemented processes from all areas of IT Service Management. During 2012 appointed as Acting CIO for seven months period.

  • 3 years and 1 month, Nov 2007 - Nov 2010

    First Level support Supervisor

    Eurobank Serbia

    Managing Service Desk operations with key goal to deliver high available systems and minimize response time in incident resolution. Responsible to design new interfaces in extreme complex environment.

  • 1 year and 9 months, Mar 2006 - Nov 2007

    System Architect

    Eurobank Serbia

    Leading role in gap analysis, data migration and design of system interfaces during the merger of two banks. Got involved in all aspects and flows of banking operations. Around 1.5 mil accounts migrated from legacy system to Oracle FS core system. Full responsibility for design, managing implementation and coordinating tests of 20 application interfaces (final blueprint contains 120 application). After merger, responsible for managing big projects.

  • 1 year and 3 months, Jan 2005 - Mar 2006

    Software Developer

    National Savings Bank

    Banking systems analysis and development. Support.

Educational background for Milos Pavlovic

  • 2 years and 1 month, Dec 2015 - Dec 2017

    General Management

    University of Sheffield

    Human resources, strategic planning, financial analysis

  • 3 years and 9 months, Oct 2000 - Jun 2004

    Business Administration

    Univerzitet u Beogradu

    Information systems


  • English


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