Mina Amrovani

- Tutor/Lecture for Leisure Marketing (4th year undergraduates) - Tutor/Lecture for Communications and Branding (Master students) - Tutor/Lecture for Marketing perspectives (2nd year undergraduates) - Tutor/Lecture for Issues and Trends in Tourism (Master students) - Marking MBA papers, Marketing Courses and Management in food and beverage - Have been involved in material and presentation preparation for the tutorials. - Was nominated several times as the best tutor based on student’s review

- Assisting in organizing events for SoSS Ph.D. students, such as online Events and Conferences and Christmas gatherings - Facilitating the connection between the Ph.D. students and the school's decision-makers

- Leading a team of 6 - Planning, organizing, and participating in International tourism exhibitions - Working in a fast-paced environment multitasking and completing tasks under time pressure - Conducting interview sessions for hiring new employees - Managing the team's performance - Finding new international partners, organizing and holding meetings with them - Managing company’s correspondence with their existing and potential clients - Responsible for replying and handling social media inquiries

- CAE, FCE, Upper-intermediate, Intermediate, Pre-Intermediate, Elementary - Was nominated several times as the best teacher based on student’s reviews and my managers' satisfaction with my performance

- Presentation preparation and presenting it in the monthly meetings with the sister companies and our clients. - Checking the International correspondence of the Team with our clients such as Unilever.

my research is focused on the consumer journey and service failure and looks for ways to enhance business performances by adopting performance measurement and management schemes.