Mohamed Hany

Bis 2020, Desktop Support Engineer, Orange Egypt

Orange, Ägypten

Fähigkeiten und Kenntnisse

Citrix XenApp
Kaspersky Antivirus
Nexthink
Windows Server-Administration
Microsoft Operating Systems
Hardware and software installation
Application installations
Remote Diagnostics
Technical Support
Local Area Networking
Auditing experience
Tripwire
Helpdesk administration
User training
Documentation and reporting
Help Desk / Desktop Support (Tier 2)

Werdegang

Berufserfahrung von Mohamed Hany

  • Bis heute 4 Jahre und 2 Monate, seit Mai 2020

    Technology Security Assurance

    Orange Egypt

    •Managing, Reviewing and Modifying Technical Global and Private Processes. •Managing Compliance Scanning, Reviewing, Supporting and Monitoring of All New/Existing Systems' Servers. •Interfacing, Gathering, Explaining and Providing OEG Feedback to External Auditors hired by Group.

  • 5 Jahre und 11 Monate, Juni 2014 - Apr. 2020

    Desktop Support Engineer

    Orange Egypt

    •Administer, maintain, and monitor enterprise Citrix environment(s) that includes application virtualization infrastructure, Citrix service policies, processes, provisioning, standards development, service optimization and application. •Manage the stream of projects related to responsibilities from physical infrastructure preparation till application handover to System Administration & operations serving as a technical project lead. •Manage and Monitor endpoints Security,

  • 4 Jahre und 10 Monate, Aug. 2009 - Mai 2014

    Service Desk Team Leader

    Orange Egypt

Sprachen

  • Arabisch

    Muttersprache

  • Englisch

    Fließend

21 Mio. XING Mitglieder, von A bis Z