Monika Matejek

- Support Underwriters in accordance with established procedures - Perform maintenance and service of new and renewal business in an accurate and timely manner - Analysis and presentation of insurance contract financial data - Participating in UAT (User Acceptance Testing) - Preparation of manuals/ process documents, Rating Models - Maintaining Team’s internal website - SharePoint - Member of Continuous Improvement team

- Performing JCL overrides and restarts; Monitoring batch schedules using OPC and TWS - Recording all trouble ticket issues/incidents (Maximo, Oscar) and provides follow-up to customers - Working knowledge of IBM Mainframe operation system and related subsystems, such as TSO, JES, CICS - Monitoring mainframe production systems in a large scale, dynamic, 24x7 global environment

- Managing an ePoint site and making all necessary SharePoint configurations - Communicating with E&C consultants to determine the specific content of the portal site - Developing and maintaining the excel sheets from which the portal sites were build up - Assisted with financial controlling for companies throughout the Europe