Monique Guré

Interfacing with external licensing stakeholders and driving strategies to pro-actively address and simplify complex licensing issues, communicate program changes, and work to minimize sales related Operational issues. The portfolio extends across verticals and other business groups.

Responsible for validation and processing of orders for new licenses, upgrades and enhancement. Ensure that SLAs are achieved according to given target. Management of system generated invoices including review & approval. Management of all transaction rework in terms of credit notes for all partner accounts. Providing mentoring, support and communication to team members. Accounts Management..

This role involved managing receivables by liaising with both client and Accenture resources across a number countries to expedite payment and resolve any issues with respect to market as specified (Germany, Austria, Switzerland).