Monique Theron-Knigge

• Leading the implementation of the VW EnterPrice Pricing System at MAN Truck & Bus SE at HQ Level. • Overseeing the rollout of the VW EnterPrice system across all MAN National Sales Companies in the second phase of the project. • Collaborated with cross-functional teams to ensure seamless integration and user adoption. • Developed strong project management and communication skills while navigating complex organizational structures.

• Developed and implemented the global MAN aftersales pricing strategy for spare parts. • Advised local sales companies on optimizing their pricing strategies through effective communication. • Collaborated with local pricing managers and conducted site visits to enhance pricing processes.

• Managed SAP roll-out projects in SD/MM, ensuring adherence to project timelines and deliverables. • Established transparency in system and process changes, enhancing reliability and minimizing risks. • Developed and monitored project budgets while assisting teams in troubleshooting unforeseen issues.

• Managed and prioritized activities of the Sales Support Team to align with the department's growth strategy. • Mentored team members, enhancing their skills and performance in a fast-paced environment. • Oversaw high-level data management for vendors, customers, and pricing master data, ensuring accuracy and efficiency. • Developed and implemented internal control systems in line with corporate guidelines to streamline operations.

• Supervised and prioritized the activities of the Customer Service Team, ensuring efficient operations. • Mentored team members to enhance their skills and performance, fostering a collaborative environment. • Managed daily operational issues, including absence and discipline, to maintain team productivity. • Liaised with the UK Network to promote sales of parts and services, addressing dealer inquiries effectively.

• Reviewed and maintained re-order levels, ensuring timely procurement of campaign parts. • Collaborated with Sales Managers and warehouse teams to optimize stock management and minimize waste. • Compiled inventory reports for management, enhancing decision-making processes. • Achieved an 80% first-time pick rate, significantly improving parts availability for customers.