Morgane Le Maréchal Barroux

Defined product requirements and conducted user research to shape the MVP of an API-based bulk identification and scoring solution, replacing a manual script-based workflow. Coordinated product delivery and API integrations with engineering teams. Partnered with enterprise customers to gather feedback and improve API implementation. Prioritized product initiatives with executive stakeholders. Leveraged insights from 200+ support tickets to inform backlog prioritization and product enhancements.

Start-up | B2B | SIRH SaaS Liaised between the project, product, and technical departments Ensured the feasibility of features and wrote user stories Participated in scrum rituals and guided developers (4 back, 2 front) to meet functional requirements Prioritized the sprint backlog and planned the one-week sprint Performed quality assurance tests validating requirements reach Key achievement : Implemented a process to streamline the volume of project requests to the technical departme...

Conducted user research and synthesized insights into personas and product requirements. Translated business needs into 50+ Jira user stories and collaborated with developers throughout delivery. Validated features through testing and documented product releases. Analyzed business processes and technology landscapes to support product strategy and roadmap prioritization. Prepared client-facing deliverables to communicate recommendations and product initiatives.

Start-up | B2B SaaS | Authentification Management Structured Customer Success processes by designing workflows and operational documentation. Designed and optimized the user onboarding journey to improve product adoption. Supported customers throughout onboarding and managed requests via Zendesk.

Accounting group | B2B Redesigned the Cerfrance Loire-Atlantique recruitment website (Wordpress) Defined a strategy for collecting online customer reviews and produced associated materials Optimized the SEO of the cerfrance44.fr website Benchmarked conversational & automation solutions and led the deployment of a live bot Created content (infographics, videos, GIFs, articles ... )

German classes from B1.2 to C1.1