Mostafa Mahmoud

Accomplished Tasks  Engage in planning and development activities in the software life cycle to understand business requirements and technical capabilities / limitations.  Manage applications and customize larger add-on programs in accord with project plan.  Provide oversight and direction to the team in the operating unit in accordance with the organization's policies and procedures.

Accomplished Tasks  Analyze data, and translate into technical requirements to facilitate software development.  Elicit requirements using interviews, document analysis, requirements workshops, surveys, site Visits, business process descriptions.  Create applications and customize larger add-on programs in accord with the project plan

Accomplished Tasks  Analyze and handle mails & domains IT companies' technical problems.  Develop the best channels to support TE Data new systems and technologies.  Troubleshooting and handling regular types of companies' technical problems.  To support new Services and Solution development and management processes as required.

Accomplished Tasks  BIMSI System and Software Support using Oracle/SQL.  Remote support by phone or email or a remote tool for clients.  Online remote support via dedicated DSL line for brokerage firms.

Cloud Computing

Computer Engineering