Mritunjay Verma

• Analyze client’s systems architecture and conduct requirements analysis • Manage configuration of the client’s Salesforce Orgs • Support project management in project planning and control • Conduct workshops and support implementation

• Consult and strategise the digitalisation process • Manage Service Agreements and licensing • Successfully managed stakeholders and channel partners’ communication

•Optimise legal claims process by restructuring CRM to save 20% cost • Actively track legal regulations and consult product team on new product development • Support innovation team in digitalisation of claims process and fraud detection • Manage stakeholders and conduct workshops

• Conduct market research and strategise growth of IT products for clients in EMEA & US • Analyse clients’ systems and needs to generate insights for the development process • Manage stakeholders and negotiate process conflicts and delays

•Managed a team to strategise growth and recognise exploitable opportunities • Effectively acquire customers and coordinate with the development team • Perform pre-sales activities involving market research and cold calling to generate demand