Muhammad Areeb Shaikh

Trend Micro - XDR - Tipping point IPS HP Aruba Switches L2 Fortinet Firewall - Cisco Switches Huawei WLC

Resident Engineer - SBP 1. Monitoring Internet links, WAN links, switches, routers, AP Alarms on Solarwind and escalating issues accordingly. 2. Attending calls from customers, calling users from service desk and identifying issue, checking port status, re-applying ISE policy on port,searching for mac on switch and if not found on ISE, binding mac addresses of printers, Biometric, IP Phones, DX80 and closing complain timely as per Bank SOP. 3. Configuring Cisco Switches Model 2960,2960X,2969S,3560,9200

 Expertise of working/configurations on GPON ONT HUAWEI EG8245 Series, HG8245 Series, HG8247 Series .  Hands-on experience on Juniper (MX-480 routers & QFX-5100 switches) Huawei (S5320 switches)  Provide technical support to customers (Corporate, Retail, Residential) HSI, VoIP and IPTV/CATV services  Configure and maintain graphs of corporate customers  Conduct monthly audit report of all Pops in south region and involve relevant department stakeholders  Monitoring nationwide FTTx network South, Cen

• 24/7 Shift-based Network Infrastructure Monitoring via SolarWinds, Observium NMS, and NMS Alerts. • Diagnose and escalate to the respective team accordingly i.e Power Failure, OFC Breakage, Auto Failover (Flex), or Long-Haul Transmission (TxN) connectivity. • Proactively identify, diagnose and troubleshoot operational queries related to Internet/L2VPN/L3VPN-MPLS customers. • Configuration and Deployment of Internet/L2VPN/X-Connect/L3VPN-MPLS circuits over Cisco and Huawei switches and routers. • Design an

Optome Noc Operation o Configure GPON/EPON OLTs of different vendors (HUAWEI & VSOL). o Configure ONTs/ONUs on OLTs of new users. o Working on Grand stream VoIP gateways to provide extensions calling features over FTTH. o Provide support to the Service Delivery team regarding optical power, LOS, PON Stable and other related o Provided Tier-1 & Tier-2 technical support, Troubleshooting of complex LAN/WAN infrastructure, including Layer 2 and Layer 3 features, as well as extensive switching features and proto

Runner up Competition SMEC 18 organized at SSUET (Network Designing)

AWARDED 1ST POSITION IN MY COLLEGE ANNUAL EXAM.