Muhammad Shayan Zafar

− Support in monthly, and quarterly closings − Investment controlling, profitability analysis, project- related cost control − Prepared management reports covering financial results, budgeting, rolling forecasts, and KPIs - Processed accounts payable, including invoice verification, payment scheduling, and vendor account reconciliation − Support in financial accounting - Maintained internal reporting using Excel and ERP systems - Regularly update the daily sales report − Ad-hoc analysis and evaluations

- Compiled, analyzed, and presented financial data using Microsoft Excel functions (VLOOKUP, SUMIF, PivotTables, and dashboards) to support decision-making and reporting - Identified discrepancies and assisted in resolving accounting variances - Prepared financial reports in Microsoft Excel for internal oversight and supervision − Reconciliation accounts using Excel to cross-check account balances − Financial record keeping - Created and calculated charts and KPIs for strategic analysis and decision-making

- Install and configure ETKA software, ensuring compatibility with existing systems and resolving any installation issues. - Maintain and troubleshoot the Scanview system, ensuring accurate data collection and system performance - Use Toolstar to diagnose and fix PC hardware and software issues, ensuring proper functionality - Disassembly of hard drives, monitors and printers for training purposes - Perform routine maintenance of servers and printers to ensure optimal performance

− QA testing for web and mobile applications - Collaborated with developers to identify and resolve bugs - Performed functional, regression, and exploratory testing. − Developed e-learning and training content − Creation of PowerPoint Presentations for educational purpose - Developed animated e-learning content using GoAnimate and Living Actor - Accurate backend data entry and content management, ensuring data integrity and system consistency

- Managed direct customer interactions, both over the phone and face-to-face, ensuring a professional service experience - Scheduled and coordinated customer appointments, effectively prioritizing requests to enhance customer satisfaction - Prepared and delivered accurate customer reports in a timely manner, maintaining clear communication - Entered and maintained customer data in the Oracle system

Skills: SAP ERP

Skills: Financial Risk Management

Skills: Organizational Culture, Strategic Thinking, Career Development, Change Management, Project Management

Modules: Investment Analysis & Portfolio Management, Corporate Finance, Money & Banking, Forecasting & Budgeting, Financial & Managerial Accounting Micro- and macroeconomics, International Economics, Econometrics, Financial Management, Crisis Management, Marketing, HR Management, Business Mathematics & Statistics, Information Systems, Computing, Research Methods

Modules: Advance Accounting, Cost Accounting, Auditing, Business Taxation, Business Mathematics & Statistics, Economics

Modules: Banking, Accounting, Economics, Commerce, Business Statistics, Information & Communication Technology

Modules: Mathematics, Physics, Chemistry, Biology