Muhammad Ali Khan

- Developed 5-year strategic business plans and presentations for the management team. - Conducted data analysis using Excel and created dashboards for performance tracking. - Updated metrics and analyzed industry trends to aid in competitive benchmarking. - Supported business development and operations management activities through reporting and analysis.

- Handled an average of 50+ customer inquiries daily, resolving 90% of issues on the first contact. - Strengthened problem-solving and communication skills by managing diverse customer queries. - Contributed to a 15% improvement in customer satisfaction ratings through efficient and personalized support.

- Assisted in optimizing Amazon product listings, improving search visibility, and conversion rates. - Conducted competitor research and helped develop pricing strategies to enhance sales performance. - Handled customer inquiries, supporting a 25% increase in positive client feedback.