Muhammad Amjad

Physically installation of core devices, including Juniper, Cisco, Huawei, BD Com, Maipu, D-Link and CDN Servers. Configure and maintain network devices. Monitoring core infra using different monitoring tools, including MRTG, Cacti graphs, NMS U2000, PRTG, and Solar Winds, troubleshoot network issues, and implement solutions to ensure optimal performance and reliability. Monitoring of core devices, availability, traffic, health and temperature.

Hand on Juniper SRX firewall 110 and 220, Huawei USG6525E Firewall, Huawei Switches, Cisco IOS, Maipu OS, Mikrotik Router OS RB 2011, BD-com and Routers and D-Link Switches. Identify and diagnose network issues, including connectivity problems, performance bottlenecks, and configuration errors.Configurations and installation of Cybernet 3G/4G Project (Billion Router and Mikrotik LTE), Cybernet Free Wi-Fi Project, Ruijie Access Points. Monitoring of all-fiber activities on Huawei NMS U2000, Fiber Home NMS.

• Troubleshooted customer technical issues over phone and provided remote support. • Recorded service process with technical applications. • Escalated technical issues properly to facilitate rapid resolution.. • Functioned effectively in rapidly changed, high-pressure environments. • Coordinated with Field Service Team for moving and setting up End User equipment