Mustafa Gadi

Operate and support enterprise integration platforms (API Gateway, middleware, and service buses). - Monitor API and integration service performance, availability, and error rates. - Investigate and resolve production incidents related to APIs, data flows, and integration services. - Manage deployment, configuration, and lifecycle of APIs in platforms such as Apigee. - Ensure compliance with security standards, authentication, and access control policies for APIs.

Managed enterprise API and integration operations ensuring high availability, performance, and reliability of critical services. - Operated and supported Apigee-based API platforms including monitoring, troubleshooting, and lifecycle management. Managed enterprise API and integration operations ensuring high availability, performance, and reliability of critical services. - Operated and supported Apigee-based API platforms including monitoring, troubleshooting, and lifecycle management.

Coordinate cross-functional teams to ensure alignment with project requirements, deadlines, and delivery schedules. - Facilitate communication between technical teams, business stakeholders, and clients to ensure clear understanding of project objectives. - Conduct regular project meetings to identify risks, resolve issues, and track progress against milestones. Oversee the delivery of project outputs, ensuring adherence to defined quality standards and acceptance criteria.

Lead continuous service improvement initiatives to enhance the service provided by the service operations team by utilizing international IT standards and best practices. - Maintains targeted relationships with all departments and other Enterprise IT teams in executing IT enterprise service delivery mechanisms, meeting service level requirements, and resolving service delivery issues across services within the operations portfolio.