NAVANEETHA KOTHAKAPU

Environment: FX Trading | Capital Markets | SQL | MySQL | Excel | Power BI | Tableau | Visio | Jira | Confluence | Bloomberg | FXALL | 360T | Requirements Analysis | Unit Testing | Process Modelling | Regulatory Reporting  Analyse end-to-end FX trading workflows covering pre-trade, trade execution, settlement, and post-trade activities across FX Spot, Forward, NDF, Time Options, and foreign currency transactions.

Environment: Capital Markets Systems | Agile | Jira | Confluence | SQL | Oracle | Power BI | Tableau | DOORS | BPMN | UML  Analysed complex business requirements for capital markets applications, translating business needs into user stories, functional specifications, and acceptance criteria.

Environment: Agile | Jira | Confluence | SQL | Oracle | Tableau | ALM | Quality Centre | BPM | UML  Gathered and analysed business requirements through stakeholder interviews, workshops, and process analysis sessions.  Developed As-Is and To-Be process models, identifying operational gaps and recommending workflow improvements.

Environment: Banking Systems | Loan Processing | SQL | Oracle | IBM WebSphere | Jira | Confluence  Analysed business processes across mortgage operations, loan processing, clearing, and settlement workflows.  Conducted requirement workshops with business stakeholders and SMEs to capture functional and regulatory requirements.

 Managed customer service operations for Epson printer products, including troubleshooting, warranty validation, and service coordination.  Maintained customer records, service requests, and issue tracking through CRM systems.