Nafiseh Rezaeenik

Preparation of quotations and obtaining special calculations - Entering orders and purchase orders in Microsoft DynamicsAx - Processing return requests and creating credit notes - Purchasing from business partners to fulfill customer requests - Information on article orders based on sales forecasts for warehouse management - Close cooperation with the sales force and logistics and administrative support - Regional support with campaign management - General administrative activities

• Order management: Carrying out the buying and selling process from receipt of the offer to purchase or sale, shipping and delivery to the customer or to the warehouse • Processing requisitions and fulfilling orders. • Sending requests to purchase required parts (RFQ), preparing offers tailored to customer needs (Quotation), and preparing orders (Purchase Order). • B2B Marketing: Contacting potential companies via email (Outlook) or CRM system (Odoo). • Supporting customers via email in Outlook

- Plan and coordinate market research projects - Analyse market situation for decision making - Preparing individual market reports, analyses and presentations - Attending relevant events such as trade fairs and conferences and carrying out tasks independently - Deal with internal and external correspondence - Support the team with key tasks and projects

Carrying out various researches to monitor the market and competition - Designing brochures and adverts with the help of Canva - Supporting management and the marketing team with key tasks and projects - Supporting the planning, implementation and optimisation of personalised customer communication - File management, document management, backup and archiving of processes using MS Office and CRM system - Attending conferences and trade fairs to gather information about new products and brand innovations

- Identification and selection of relevant information sources with the help of Google Scholar - Processing and preparation of incoming data with the help of Expertchoice software - Supporting the development of a customer contact strategy (B2B and B2C) - Importing customer and competitor data into the CRM software - Handling internal and external correspondence

Preparation of study reports in the project design of the Technology Management Network with the help of Google Scholar - Preparing reports on the activities carried out and plant documentation - Classification and maintenance of data using Excel - Supporting the research and management team with key tasks and projects - Coordination of meetings and internal and external correspondence

- Supporting the Managing Director with key tasks - Organising and coordinating the activities of the business unit - Dealing with internal and external correspondence - Preparing and presenting reports and statistics relating to the trading unit using PowerPoint

Preparation of preliminary draft correspondence - Establishing effective working relationships and engaging business partner stakeholders - Reporting to management on work progress and data analysis - Coordinating meetings and correspondence internally and externally