Narek Petrosyan

- Promoted to Team Lead - Lead a Business Applications engineering team through coaching, prioritization, and engineering standards - Own the roadmap and execution plan across Salesforce and adjacent systems (ERP, MuleSoft, financial systems) - Align Sales, Marketing, Back Office, and FP&A stakeholders on requirements, solution design, and delivery plans - Set and enforce architecture and integration governance (patterns, quality gates, scalability)

- Trusted advisor and technical leader, ensuring weekly alignment with the CTO - Business value realization and ROI across the application stack - Cross-platform architecture owner of Salesforce, Alphaplan ERP, HubSpot and MuleSoft - DevOps with GitLab CI/CD pipelines, migration from Microsoft Dynamics to Salesforce - Led a legacy integration modernization with MuleSoft, cutting integration errors by 80% and freeing teams from hours of manual data corrections

- Promoted to Technical Architect - Trusted advisor and technical owner of Salesforce architecture, solution design and integrations - Led complex multi-system code projects incl. integration governance with external consultants for Salesforce, Snowflake and Tableau via MuleSoft - Led a software cost analysis and selected tools that met business needs within budget - Role ended due to company insolvency

- Sales Cloud and Service Cloud process automation (Apex, triggers, LWC, Lightning Flows) - Led integration of location evaluation data (Ladeplan) into Salesforce - Admin and developer training on best practices - Tooling support for DocuSign, Slack, Account Engagement (Pardot), Experience Cloud, Feedback Management and ADvendio; stakeholder management

- Service Console customization (LWC, Apex); Salesforce DX DevOps (GitLab CI, VS Code), full-stack development - Role ended early due to team centralization in Neckarsulm (from a previously distributed setup)

- Streamlined Salesforce processes across sales and service operations by automating workflows, significantly reducing manual work and improving operational efficiency - Development with Apex triggers, batch jobs, Lightning Flows; Apex back-end and LWC/Aura/Visualforce front-end, HTTP integrations in a Scrum team - Admin and developer mentoring; architecture and data model best practices; stakeholder management

- Full-stack inventory system in Java (Ubuntu/Linux): multithreaded Swing GUI; REST APIs, JDBC, PostgreSQL - Data migration from SAP ASA to PostgreSQL; portal components in PHP, HTML, CSS, and JavaScript; development with Eclipse, Maven, Git in an Agile team

- Thick-client lab diagnostics application in Delphi using Firebird DB - iPhone app for image capture using RAD Studio XE and tethering components for Spotimmunoarray analysis

- Testbench tooling for 8DN8 switchgear using Delphi, ODAC components, SQL, and CAN bus

- VHDL module for European XFEL with ModelSim-Altera and SignalTap Logic Analyzer

- Migration of legacy Delphi applications from Windows XP to Windows 7 (Delphi 7 to Delphi XE)

- DOOCS server programming (C++)