Nathalie Post

Management of all hotel departments, ensuring the implementation of NH quality service standards, focus on reviews and reputation management and revenue optimization with corporate sales and revenue departments. Optimized revenue management by analyzing market trends, monitoring daily performance and reviewing strategies across all channels. Conducting detailed revenue forecasting and implementing cost control measures. Developing marketing strategies to increase customer awareness and drive revenue.

Led the pre-opening process of the first Frasers property in Germany with involvement in construction structural details, interior design, full procurement, handover process, recruitment of team members and set-up of all departments. Established the Frasers Hospitality brand in the Frankfurt market with excellent STR benchmark scores. Achieved strong financial performance in terms of Gross Operating revenue (GOR) and Gross Operating Profit (GOP) against budget and market trend.