
Neama El-Sayed
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Neama El-Sayed
- Bis heute 10 Monate, seit Aug. 2024
Chief Strategy Officer
Medicure for medical services
• Develop and implement long-term strategic plans to achieve the company’s goals. • Conduct market research to identify opportunities, threats, and trends. • Ensure all departments and functions are aligned with the overall company strategy. • Explore and evaluate new business opportunities, such as partnerships, mergers, and acquisitions. • Drive innovation within the company to maintain a competitive edge.
- 1 Jahr und 11 Monate, Okt. 2022 - Aug. 2024
Vice President of Operations
Medicure for medical services
• Developed and implemented strategic operational plans aligned with company goals. • Enhanced cross-functional collaboration by 25%. • Managed operations budget, achieving a 10% reduction in expenses. • Improved operational processes to boost productivity. • Identified and mitigated operational risks, ensuring business continuity. • Presented performance reports, increasing decision-making speed by 15%.
- 1 Jahr und 6 Monate, Mai 2021 - Okt. 2022
Director of Operations
Medicure for medical services
• Evaluated and improved business procedures. • Implemented policies to enhance daily operations. • Oversaw marketing, HR, CRM, and sales departments, increasing performance by 30%. • Managed budgeting and day-to-day operations. • Conducted performance reviews, improving employee performance by 15%.
- 6 Monate, Dez. 2020 - Mai 2021
Operations Manager
Medicure for medical services
• Streamlined operational processes to enhance efficiency and reduce bottlenecks. • Implemented and managed operational technologies and platforms to support day-to-day activities. • Analyzed operational performance metrics to guide process improvements and strategic decisions.
- 10 Monate, März 2020 - Dez. 2020
Marketing Manager
Medicure for medical services
• Developed marketing strategies to enhance brand visibility and customer engagement. • Led a team of marketing professionals. • Managed marketing budgets and ensured cost-effective campaign execution. • Supervised the creation of marketing content. • Collaborated with external vendors and agencies.
- 6 Monate, Okt. 2019 - März 2020
Marketing Programme manager
Medicure for medical services
• Coordinated and managed multiple marketing campaigns. • Acted as the primary contact for clients, ensuring their needs were met. • Conducted market research to identify trends and opportunities.
- 6 Monate, Mai 2019 - Okt. 2019
CRM Marketing manager
Al-Hyatt Group
• Developed and implemented CRM and marketing strategies, increasing patient engagement by 25%. • Led CRM and marketing teams, improving productivity by 20%. • Oversaw patient communication strategies, increasing satisfaction by 30%. • Analyzed data to generate insights and improve decision-making.
- 5 Jahre und 8 Monate, Okt. 2013 - Mai 2019
CRM Marketing Manager
KUC "Kidney and Urology Center"
• Developed patient communication strategies and managed feedback. • Improved patient journeys and satisfaction. • Analyzed patient data for insights and optimized the CRM database.
Ausbildung von Neama El-Sayed
- 1 Jahr und 5 Monate, Okt. 2022 - Feb. 2024
MBA
Arab Academy for Science and Technology and Maritime Transport
Sprachen
Englisch
Fließend
Deutsch
Grundlagen
French
Grundlagen
Arabisch
Muttersprache
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