Nebojsa Zdravkovic
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Nebojsa Zdravkovic
- Bis heute 10 Jahre und 11 Monate, seit Sep. 2014
Training Manager
Delta Motors, Importer of BMW Group vehicles, Serbia, Belgrade
Responsible for Product, Aftersales and Technical trainings for the national market level: · Plans, develops and conducts trainings · Plans budget, reports training cost · Maintains employee database and GQS People Administration for the whole market · Implementation and support for ISPI Next in the main retail facility and other local dealerships on the national level -Tehcnical support for the market
- 2 Jahre und 2 Monate, Aug. 2012 - Sep. 2014
Service Manager
Delta Motors, Importer of BMW Group vehicles, Serbia, Belgrade
Responsible for the main dealership level: · Managed workshop (mechanical, body and paint) and Service Reception · Assessed, trained and managed team of 30 employees · Coordinated and launched the market specific Aftersales campaigns and special offers · Planned, purchased workshop equipment, special tools, materials · National market Technical Support-Puma, PuMA SC, PuMA TTS-for cars and motorbikes
- 4 Jahre und 7 Monate, Feb. 2008 - Aug. 2012
Technical Trainer and Technical Support
Delta Motors
Responsible for the national market level: · Technical Support for the national market · PuMA, PuMA TTS reporter · Planned, developed and conducted technical and product trainings · ISPI Administrator · Implemented ISPI (installed ISIS, Itools, Client devices) · Administrated BMW applications (ETK, KSD, ISTA, ISPA Light, Key Reader, SAM) for the main dealership · GQS Administrator
- 11 Monate, Apr. 2007 - Feb. 2008
Service Advisor
Delta Motors
· Responsible for service reception in the main retail facility · Assisted workshop in technical documentation analysis · Analyzed retrofits installation possibilities, parts list and manuals
Ausbildung von Nebojsa Zdravkovic
- Bis heute
Mechanical Engineering
Faculty of Mechanical Engineering, University of Belgrade, Serbia
Internal Combustion Engines
Sprachen
Englisch
Fließend
Deutsch
Grundlagen
Serbian
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