Neil Robertson

Facilitate the implementation of, and compliance with, Shell's Ethics & Compliance Programme. Ensure E&C related risks are understood and addressed by the supported by the Leadership Teams. Provide support on any ethical dilemmas encountered by any staff members in the business areas. Carry out risk reviews and support the Leadership Teams to develop and implement effective risk mitigation plans. Provide guidance on appropriate consequence management for substantiated code of conduct breaches.

Management of all Sell to Business Customer (StBC) commercial processes within Shell Chemicals. Chair the StBC Council for process management and improvements. Management and coordination of all Shell Chemicals StBC assurance and business/finance control activities. Product Owner Shell's Contract Management platform. Provide Continuous Improvement coaching and training (Certified CI coach and trainer) Responsibility for Shell’s Ecovadis Environmental Corporate Social Responsibility submission and scorecard

Key part of the commercial team within Shell Chemicals managing the Ethylene Oxide and Ethylene Glycols business in Europe and Africa. Responsible for sales to a defined group of contracted EOG customers. (Mainly in Italy, The Netherlands and UK) Responsible for acquisition of new customers for the product portfolio within Europe and Africa. Management of customer demand planning and contract adherence. Management of customer queries and complaints.

Negotiate prices and terms with GA fuels customers and locations, based on market trends, credit risk and competitor position. Determination and monitoring of GA customer pricing at all locations within DACH. Negotiate Capex investment and Ops support. Analyse and monitor named customer and location/airfield profitability and make strategic decisions based on this analysis. Grow (market share and volume) of the GA fuels business

- Development and implementation of a spares support organisation - Spare part management for large photovoltaic and wind energy facilities - Contract negotiations with suppliers and logistics providers - Key user for the implementation of SAP R/3 Materials Management module

- Head of Market Intelligence and Service Development activities within Airbus Spares Support and Services - Operational support to the communications department of Airbus HQ - Responsible for the development of new after sales services and strategies - Contract negotiations during aircraft sales campaigns - Contract analysis and appraisal

- Key Account Management for portfolio of different airlines worldwide - Sales and Marketing of spare part services and products - Analysis of customer complaints - Conference and Training Seminar Management - Contract negotiations during aircraft sales campaigns

- Spare part stock level planning - Management of conferences and exhibitions - Customer consultancy - Sales team support

- Spare part stock level planning - Logistics Support - Customer consultancy - Sales team support