Neth Phanith

• Acting as main liaison person while dealing with customers for data and prepaid roaming tests. • Coordinating with Company customers for data implementation, remote test, trouble shooting, charging validation. • Coordinating with technical operation team and network operation team for data service and prepaid service trouble shooting to resolve problems. • Coordinating with customers for commercial launching the new services. • Running data and prepaid tests. • Managing and performing special projects as

• Managed internal processes related to establishing and maintaining roaming agreements with foreign operators. • Developed and managed relationships with roaming partners negotiated contract terms and roaming tariffs. • Developed concepts and policies related to managing international roaming. • Established necessary internal procedures and standards for technical network test, charging, trouble shooting, customer care, financial settlement. • Produced weekly and monthly reports on roaming revenue, roamin

• Coordinated bilateral agreements and correspondence with international parties (International gateway route) for introduction of new services, route expansion and network issues. • Managed Implementation Prepaid Roaming on CAMEL phase 2, GPRS roaming, and SMS Interoperation. • Managed the introduction of new services and features targeted for revenue enhancement. • In charge of Roaming Agreements, overall coordination between various functions and the roaming strategy. • Responsible for setting up new ro

• Acted as main liaison officer dealing with International Partner Networks, for example set up agreements such as , IREG (International Roaming Expert Group) and TADIG (Transferred Account Data Interchange Group) • Negotiated and implemented commercial contracts with International Partners, including tariff structures, settlement rates and executing related financial transactions • Ensured necessary set ups in roaming activation process such as Fraud Monitoring, Daily TAP (Transfer Account Procedure), IRE

• Provided direction and support for operations and maintenance teams with coordination of overall network development and performance in meeting defined levels of service reliability and quality • Coordinated bilateral agreements and correspondence with international parties for introduction of new services, route expansion and network problem issues • Ensured technical management of maintenance activities and prepared operational plans to ensure the availability of communications equipment and associated

• Oversaw staff operations for network quality service as per the Ministry’s requirements • Liaised with other national and international administrations for fault finding and escalations, new service implementation and routine testing • Offered technical advice to the Minister and senior officials

Project Management, Marketing Management, Management &Organization Behaviour and Accounting for Managers

Telecommunication