Nicolas ZAITSEV

• Developing and retaining the client portfolio • Meeting annual sales targets (volume and profitability) • Prospecting and identifying new business opportunities in the territory • Representing Mercedes-Benz Vans at trade events and exhibitions • Presenting the full product range: Sprinter, Vito, Citan, V-Class, and electric solutions • Responding to tenders and preparing tailored proposals • Collaborating with after-sales teams, finance departments, and partner bodybuilders • Overseeing the delivery

• Managing a portfolio of 200 accounts • Refining the sales pipeline to drive revenue growth • Planning and conducting sales meetings with new clients and prospects • Negotiating and drafting sales proposals • Conducting trials and demonstrations of Hilti machinery and products for clients and prospects • Implementing HSEQ (Quality, Safety, Environment) briefings at client sites • Conducting inventory audits of client and prospect equipment fleets • Developing and implementing customer retenti

• Customer information and advice • Processing payments • Merchandising and shelf stocking • Tidying and organizing the sales floor • Inventory and stock replenishment management

• Welcoming customers and guiding them through the purchasing process • Managing vehicle inventory • Managing showroom operations • Photographing vehicles and listing them on sales platforms • Conducting test drives with prospective buyers • Receiving new vehicle deliveries • Telephone prospecting • Transporting/moving vehicles • Participating in exhibitions and sales events (Stade Vélodrome, Château de la Buzine)

• Opening and closing the store • Welcoming, advising, and assisting customers with their purchases • Sales management: processing payments and tracking orders • Taking measurements for alterations • Inventory and stock management • Product merchandising and sales floor maintenance • Store maintenance and cleaning

• Customer advice • Product shelving and merchandising • Handling the flow of goods • Product showcasing and tidying • Conducting customer satisfaction surveys

• Assembling products • Preparing orders • Table service • Cleaning the dining area and terrace

• Welcoming clients and answering phone calls • Accompanying agents in the field • Prospecting • Market monitoring • Promoting the agency on social media • Assisting with the creation of a new brochure • Updating listings on websites and online platforms

PGE Program Thesis topic: How to make the biofuel alternative viable in the automotive industry