Nikhil Sugathan

Senior technical ownership of large-scale Windows and Linux infrastructure supporting global production services. Managed virtualized systems, infrastructure changes, patching and vulnerability remediation. Built PowerShell/Python automation saving 600+ hours annually and provided technical guidance across an 8-person team.

Administered enterprise Windows and Linux systems across business-critical environments. Supported VMware infrastructure, server lifecycle, patching and system configuration. Automated recurring administration using PowerShell and Python, while using Checkmk, Grafana, Splunk and AppDynamics for infrastructure health and troubleshooting.

Supported Windows and Linux systems across large-scale production infrastructure. Performed system health checks, troubleshooting, scheduled maintenance and infrastructure changes. Used Checkmk, Grafana and Splunk for infrastructure visibility and created technical documentation, runbooks and standard operating procedures.

Supported enterprise infrastructure, applications and Windows-based systems across distributed environments. Troubleshot server, application, endpoint and access issues, supported identity and access administration, and assisted with infrastructure changes. Created SOPs and knowledge-base documentation within ITIL-based processes.

Administered Windows Server, Active Directory, Group Policy and enterprise user access. Managed accounts, permissions, RBAC and joiner-mover-leaver activities. Supported SCCM-based patching, Hyper-V environments and troubleshooting across Windows, Active Directory, DNS and enterprise infrastructure within ITIL processes.