Nikola Špica MSc
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Nikola Špica MSc
- Bis heute 9 Jahre und 6 Monate, seit Jan. 2016
Business Service Delivery Expert
Vip mobile d.o.o.
- Service manager for Prepaid billing system for Serbian (Vip mobile) and Slovenian (Si.mobil) market. - Responsible for proper business system work and accessibility, availability, performance and quality of data. - Links IT and the business system users on issues or requests regarding Prepaid billing system. - Working with Unix based system, Perl scripting, configuring new prepaid products, promotions and tariffs. - Department: Enterprise Portfolio Management and Project Office, CEO area
- 2 Jahre und 6 Monate, Aug. 2013 - Jan. 2016
Prepaid Billing BO
A1 Telekom Austria
Employed in Vip mobile as member of Telekom Austria IT virtual team - Prepaid group.
- 2 Jahre und 6 Monate, Aug. 2013 - Jan. 2016
BSS Expert, IT Virtual team
Vip mobile d.o.o.
- Service manager for Prepaid billing system for markets of Telekom Austria group, mostly Serbian market (Vip mobile). - Responsible for proper business system work and accessibility, availability, performance and quality of data. - Links IT and the business system users on issues or requests regarding Prepaid billing system. - Working with Unix based system, Perl scripting, configuring new prepaid products, promotions and tariffs. - Department: Technology Planning and Portfolio Management, CTO area
- 1 Jahr und 7 Monate, Feb. 2012 - Aug. 2013
Product Specialist
Asseco SEE
Configuration, implementation and parameterization of e-Banking solutions; Providing full e-Banking system functionality; Responsible for providing system availability 24x7; Responsible to fulfil SLA with clients; Managing of incidents, releases and other ITIL processes; Providing implementation of e-Banking solutions based on customer requests; Analysing and resolving customer’s problems; Testing of new e-Banking products.
- 2 Monate, Juli 2011 - Aug. 2011
Business System Support Expert
Vip mobile d.o.o.
Introduction of IT&CNS sector in company. Testing new products before put into production for users.
- 3 Monate, Okt. 2010 - Dez. 2010
Research and Teaching Assistant
Faculty of organizational sciences
Undergraduate Teaching Associate on laboratory exercises – Course: Systems theory (working in MATLAB)
- 1 Monat, Juli 2010 - Juli 2010
Intern
JKP "Parking servis"
Introduction to information system of public enterprise.
- 5 Monate, Feb. 2009 - Juni 2009
Web sight administrator
DOO "19. december"
Web design and establishment of Internet plan.
Sprachen
Englisch
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