Nour Moftah

 Managing budgets and financial plans and statistical and financial records  Promoting and marketing the hotel and its food and beverage outlets  Asset management  Planning and organising gust accommodation according to their preferences  Organising receptions and private events in the hotel  Creating tailored menus for the F&B outlets with input from relevant team members  Recruiting, training and managing performance  Dealing with guest complaints and comments  Dealing with contractors and su

 Preparing annual budgets, forecasts & statistical reports for the department  Staff training, employee performance & evaluation reviews  Department scheduling  Handling guests complaints & ensuring guest satisfaction  Building strong third party relationships  Approving miscellaneous & cash transactions within the department  Overlooking the Guest Services Department daily activities  Managing the Airport Department (Meet and Assist service)  Managing the Limousine department  Making reservatio