Núria Franco Gonzalez
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Núria Franco Gonzalez
- Current 6 years and 10 months, since Aug 2019
Manager Sales Support Region Central Europe
BWH Hotel Group℠ Central Europe GmbH
- 1 year and 4 months, Mar 2014 - Jun 2015
Supervisor Reservations & Sales
Trust International (The Leading Hotels of the World)
Supervising reservations for the European market (12 agents). Call distribution by European country and language. Trainings on business rules, call and e-mail quality and sales strategies. Welcoming member hotels representatives for hotel presentations. Claims and problems solving. Team work with member hotels, hotel group head quarters and regional sales offices. Back-up for concierge and membership services in his/her absence.
- 3 years and 9 months, Jul 2010 - Mar 2014
Travel reservationist // Sales
Trust International (The Leading Hotels of the World)
- 2 years and 2 months, Feb 2008 - Mar 2010
Consultant
Catalan Tourist Board (Katalonien Tourismus)
Promotion of Catalonia as a destination in Germany, Austria and Switzerland. Organization and participation to the tourism fairs, presstrips, famtrips, presentations, workshops and roadshows. Attending and handling requests from private people as well as from journalists, travel agencies and touroperators, needing informations on the destination.
- 9 months, Mar 2007 - Nov 2007
Rezeptionistin
Hotel H10 Universitat
- 8 months, Dec 2005 - Jul 2006
Rezeptionistin
Hotel Medium Monegal
- 4 months, Jul 2005 - Oct 2005
Quality check
Hoteles Catalonia
- 5 months, Feb 2004 - Jun 2004
Tourist Office Agent
Turisme de Barcelona
Ausbildung von Núria Franco Gonzalez
- 2 years, Oct 2010 - Sep 2012
Tourism and Destination Development
Universitat Oberta de Catalunya
Destination Management
- 7 months, Aug 2006 - Feb 2007
Arcada Polytechnik (Helsinki)
- 3 years and 6 months, Sep 2003 - Feb 2007
Hotel, Gastronomie, Tourismus
Escola de Turisme Mediterrani (Universitat de Girona)
Sprachen
Spanish
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
German
C1 (Fließend)
Italian
A1-A2 (Grundkenntnisse)
French
A1-A2 (Grundkenntnisse)
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