Özcan Vurgun

As an Ad Ops professional, I am responsible for providing our clients and our publishing partners with effective campaign management. I'm part of a team committed to optimizing every campaign. I'm performing third-party tags, HTML, and other types of ads in DFP or Revive Ad servers. A part of my role to resolve the problems. I'm using CSS or Javascript to fix positioning issues for creative assets.

Provided Tier II / III phone, remote, and desk side support to 8700 users. Team Lead duties included, successfully trained entry and junior level technicians to ensure successful integration onto the team. *Manage ticketing system; Create, track, escalate and close trouble and/or infrastructure change tickets in Footprints. Track activities of technical request to whom tickets were assigned to ensure request were resolved in timely manner meeting SLA requirements.

Administration and support of Windows 2000-2003- 2008 servers to include Active Directory, Group Policy, MS IIS, basic LAN,WAN, DNS, DHCP. Pre-sales solutions consultant (warehousing projects) WMS integration management. ISO 27001 documentation and system management responsibility