Oleksandra Karpovych

* Answering RFI, RFQs and RFPs and preparing offers * Presenting ECT solutions to customers around the globe * Supporting ECT Sales subsidiaries * Competitive analysis

• Collaborate closely with stakeholders and customers to create and maintain feature specifications and detailed functional requirements. • Collaborate closely with development and QA teams to communicate and clarify requirements. • Create, review and manage Software Requirements documentation. • Support Front Office in sales activities; conduct training and knowledge transfer sessions. • Reviewing and providing the input into the test cases.

• Deep analysis of the existing billing and CRM solution functionality. • Gather, analyze, and document requirements for the CRM solution. • Present documented solutions and requirements for development and QA teams. • GUI prototyping.

• Defining business and functional requirements for a new automatization software; • Weekly meetings with Business Analysts to review and analyze the requirements for the new billing services; • Present the requirements to the configuration team; • Coordination of tasks within the team; • Configuration, deployment of configuration to test on Billing platform (ORGA OPSC Gold 2.1.2) and user acceptance testing