Oliver Endress

* Driving strategy execution by strengthening governance, portfolio steering, and delivery discipline * Led Germany’s agile transformation program * Advancing organizational development by strengthening leadership capability and cross-team collaboration. * Chief of Staff and member of the DACH Leadership Team, ensuring strategic priorities are translated into measurable outcomes * Shaped operating models with global functions, accelerating delivery and strengthening cross-border collaboration

* Scaled the PMO across units by instituting governance and reporting frameworks used by senior leadership for strategy execution * Rolled out OKRs, improving transparency, sharpening leadership focus, and strengthening cross-functional alignment * Launched an OpEx program, delivering efficiency gains and measurable savings while embedding continuous improvement * Co-led agile transformation, integrating agile practices into product teams, accelerating digital delivery, and fostering new ways of working

* Established the PMO function for Germany Healthcare, creating governance and reporting frameworks that gave senior leaders clear visibility into project portfolios and improved prioritization of initiatives. * Led a team of project managers, embedding consistent delivery practices that improved execution across the Business Unit.

* Centralized global portfolio governance and introduced multi-generational planning linked to strategic goals, improving prioritization and cross-regional alignment * Designed and rolled out global dashboards and KPI hierarchies, enabling consistent performance management and data-driven decisions across business units * Coordinated the rollout of project portfolio management (PPM) software and delivered process optimization projects that reduced costs and improved service efficiency

* Built a continuous improvement and e-Business capability across European operations, equipping teams with tools, training, and standardized practices * Facilitated SLA negotiations and reviews with business units, strengthening accountability and improving service reliability * Executed workforce planning initiatives for Shared Services Centers in Malaysia and Spain, aligning staffing with demand and supporting operational growth

* Led global Lean transformation across six service centers, later expanding into sales, marketing, and support functions, embedding continuous improvement practices and driving measurable productivity gains * Designed an Integration Center during a major M&A to address customer issues and ensure service continuity. * Launched a global customer self-service portal, improving efficiency, customer experience, and reducing service costs

* Managed global cross-functional projects in customer service, driving process standardization and SAP solution adoption. * Rolled out a global performance scorecard, improving visibility of service KPIs across regions.

* Led global procure-to-pay initiatives (AP & vendor management), standardizing processes and deploying digital tools to reduce cycle times and streamline vendor management.

* Delivered budgeting, forecasting, and analysis across Germany and later EMEA, providing insights to support management decisions.

* Planung, Berichterstattung, Monatsabschluss

* Strategic Planning for the optimization of the European distribution platform for Computer Products * Analysis on order structure & warehouse locations, competitor analysis

Accountant in Accounts Payable

Debt Collector for DACH

Controlling, Financial Accounting, Logistics