Oliver Mathwich

Reporting to: President Due to re-structuring as part of a business rationalisation exercise, I have resumed the title but with an expanded scope of responsibility in terms of a larger budget and numbers of personnel for whom I am responsible than in my previous roles.

Reporting to: Senior Vice President Operations // Key Achievements: • First time 4* Skytrax rating • Skytrax Award “Best Airlines Central Asia / India 2012” • Re-Definition and Upgrading of In-Flight product • Third IOSA audit nil findings • Implementation of structure of new Service Delivery Department including selection and introduction of new top management • Implementation of focus on leadership and coaching in Service Delivery Department • Best ever on-time-performance and SAFA results

Reporting to: President, later Senior Vice President Maintenance & Operations // Key Achievements: • In 2007/2008 first cost saving exercise (successful re-negotiation of contracts with 20% cost savings across the board) • Second IOSA audit nil findings • Introduction of Just-Culture instead of Blame-Culture • Set-up Customer Relations Department and Special Service Unit • Achievement of Sky Trax three star rating • Implementation of De-icing self handling • Implementation of Dangerous Goods Handli

Reporting to: Vice President Service Delivery // Key Achievements: • Set-up of Ground Services and Cargo Handling Department including Training Department from scratch • Set-up of self handling units • Introduction of International (Safety) Standards within Air Astana and at Kazakh airports • Set-up of Quality Assurance Management for Ground Services • Preparation and successful passing of first IOSA audit with nil findings • Implementation of ULDs in Air Astana

Reporting to: CEO // Key Achievements: • Successful implementation of Airline Software “Airpas” at Britannia Airways (UK), Condor (Germany), Thomas Cook Airlines (Belgium), Sun Express (Turkey)

Reason for Change: Different understanding of job responsibilities

In Sep 2002 move back to Cologne due to new offer

OCT 2001 - MAY 2002: Consultant, APR 2000 - SEP 2001 Manager Marketing & Sales Germany, Düsseldorf, Germany, JAN 1997 - MAR 2000 Station Manager, Airport Cologne/Bonn, Germany, FEB 1992 - DEC 1996 Operations Agent (Part Time), Hanover, Germany

Strategic Mgmt, Managerial Economics & Applied Business Statistics, Applied Controlling & Corporate Financial Mgmt, Intl Business & Trading Environment, Social Competence, Research Methods, HR Mgmt, Legal Administrative & Institutional Structures of Aviation, Airport Mgmt, Airline Mgmt, ATC Mgmt etc