Olivier Giacinti

• Leading and managing a team of 33 individuals across 13 countries • Organizing global release and maintenance activities in collaboration with SD management team • Conducting long-term resource planning in alignment with global cross-release plan • Coordinating cross-functionally with other team leaders and program management

• Ensuring business processes aligned with organizational goals and in compliance with local regulations • Collaboration with IT architects, functional process owners & local SMEs to develop new functionalities in the global SAP template • Leading business process design decisions for SD within the Design Authority • Managing business sign-off and resolving conflicts to secure local commitment • Establishing the future governance model and process controls with business segment representatives

• Coordinating release activities with the local deployment team, including planning, resource mobilization, engagement, and on-boarding across various release phases such as data cleansing, fit/gap analysis, testing, and post go-live. • Preparing and tracking budget, projected expenses, and managing recruitment in alignment with project milestones, overseeing budget of €1.3M.

• Directing a team of 8 consultants focused on “Quote to Cash” and quality/VOC processes • Collaborating with countries, logistics, IT, and finance • Implementing KPIs including sales growth/decline for top/new customers, customer loyalty index, customer availability benefit, delayed order ratio, billing corrections, and e-orderlines ratio • Supporting cross-selling and merger activities between Vacon and Danfoss. • Deploying Six Sigma programs and TS16949-compliant processes for contract management

• Leading a team of 43 individuals across 9 EMEA offices • Managing the entire supply chain and customer service operations, including planning, inventory management, order processing, JIT inbound/outbound shipments, open A/R and returns • Establishing KPIs including on-time delivery, aging inventory, delinquencies, overdue A/R • Collaborating with five business units, logistics, and finance shared services • Leading continuous improvement initiatives and long-term process innovation projects

• Integrated systems with European mobile phone manufacturers, covering collaborative forecasting, VMI hub management, and design-in activities • Oversaw the development of solutions with IT engineers and service providers • Implemented solutions, including fully automated order process, inventory management, invoicing, and early warnings for sales users • In 2008, the platform supported the shipment of 300 million pieces to 9 hubs and 25 factories, generating 1.2 B$ in sales with a transaction every 10mn