Olja Malts

Improved ticket tracking through custom filters, dashboards, and ticket structures, ensuring clear visibility for customer stakeholders. Developed and maintained a strong relationship with both internal and external stakeholders. Collaborate with cross-functional teammates and external developer and feature teams to ensure faster issue resolution. Delivered implementations for workflows and technical instructions to improve team understanding. Onboarded 2 team members for my substitute.

Optimized the error management process. Delivered root cause pre-analysis for the tickets. Redesigned reports for external stakeholders. Facilitated cross-functional collaboration between developers, testers and customers. Onboarded 2 internal colleagues for the project.

Drived customer support for the development and validation of Connected Car features, focusing on Privacy Mode, User Management (IAA), Personalization (PSO). Improved support for internal and external teams by troubleshooting, reproducing issues and pre-analysis for test results. Helped mentor 4 colleagues in the company in the “Audi Connect” topic.

Performed manually functional, regression testing for vehicles, apps, backend used API. Implemented simulation testing using CANoe. Provided technical support for vehicle ECUs and test reports (Gateway, Main Unit, ConMod, DDA2). Optimized analysis process: pre-analysed technical logs from tracing tools for developers.

Led a team of 2 testers. Managed testing for Car2x systems: regression testing for vehicle and backend. Ensured up-to-date test documentation in DOORs and it´s improved project traceability.

Led a team of 2 testers. Managed testing for Car2x systems: regression testing for vehicle and backend. Ensured up-to-date test documentation in DOORs and it´s improved project traceability.

Projektierung des Automatiksystems: - Unterstützung der Projektleiter und Mitführung der Projekte - Kommunikationskonzept

Aufgabenfelder: Projektierung der Glasfaserkabelverbindung (Lichtleitkabel – LLK)

Aufgabenfelder: Projektierung der unterirdischen Kabelverbindung

Aufgabenfelder: Bildung der Archive, Planung und Mitführung der Projekte und Vorbereitung der technischen Dokumentationen

Vertiefungsfächer: Grundlagen der Informatik / Softwareentwicklung und Geodätische Grundlagen / Auswertetechnik.

Abschluss: Dipl.-Ing. (Note 2,1) Vertiefungsfächer: Grundlagen der Kommunikationstheorie, Theorie der elektrischen Netze, Elektromagnetfelder und Wellen. Thema der Abschlussqualifikationsarbeit: „Berechnung des Spannungsfeldes bei der Kommunikation Dekameterbereich von Zentrum-Jakutsk“ (Sehr g