Omid Keshavarz

• Establishment and management of the Isfahan branch for the technical support of municipal specialized applications. • Acting as the interface between customers, business departments, and the development team to analyze requirements for the upgraded software version (SARA 10). • Functionally supported the rollout of the upgraded software version (SARA 10) and coordinated the requirements of the city administration together with development and support up to the go-live phase. • Ensuring the continuou

• Leading a six-member project team in a large-scale project for the city of Isfahan with responsibility for all 15 municipal districts. • Stabilized the implemented system during live operations, thereby creating the foundation for acceptance and the transition into long-term support. • Coordination of cooperation between the business departments of the city administration as well as the development and support teams for the implementation of new requirements and operational topics. • Accompanying software

• Deployment of municipal software in 19 cities - from initial requirements gathering to Go-Live. • Analyzed business processes together with the business departments and implemented matching workflows within the software. • Trained users and accompanied the production launch of the software on-site. • Aligned requirements and bugs with development, tested new versions, and verified them together with the users.

• ZAB Statement of Comparability: Corresponds to a German university degree at the Bachelor's level (Entspricht einem deutschen Hochschulabschluss auf Bachelor-Ebene).