Omid Parsa

Basic

Angestellt, Senior CX Manager (PMP) | Your Partner for Digital Transformation Programs, Deloitte Digital Germany

Frankfurt am Main, Germany

Skills

Projekt- Programm- und Prozess Management
CRM
Customer-Relationship-Management
Change Management + Business Transformation
internationale Erfahrung
PMP-Zertifizierung
ScrumMaster
Scrum Product Owner
Telekommunikations- Automotive und Manufacturing K
Banken- und Börsenkenntnisse
Lösungs- Leistungs- und Kundenorientierung
Strukturiertes Vorgehen
Sicheres Auftreten
Dynamik
Belastbarkeit
Zuverlässigkeit
Pre-Sales Management
Kommunikationsstärke
Teamfähigkeit und Networking
Motivation
PMI
Teamleitung
Projektmanagement
Beratung

Timeline

Professional experience for Omid Parsa

  • Current 1 year and 6 months, since Mar 2021

    Senior CX Manager (PMP) | Your Partner for Digital Transformation Programs

    Deloitte Digital Germany
  • 3 years and 11 months, Apr 2017 - Feb 2021

    Head of CX Consulting DACH (PMP)

    NTT DATA DACH

    CX Leader, Project and Program Manager, Customer Engagement Manager. Projects: various international projects, a.o at.: Daimler Greater China Ltd., Vodafone Group UK, Hyundai Motor Europe GmbH, E-Plus (Telefónica Group), Deutsche Bahn, Commerzbank, Livit AG Switzerland, DEKRA SE, Securitrans AG Switzerland, CWS-boco International GmbH, etc.

  • 1 year and 9 months, Jul 2015 - Mar 2017

    Head of CRM Business Consulting (PMP)

    NTT DATA Deutschland GmbH

    Member of Leaders for Tomorrow 2016 (1 year leadership programme)

  • 3 years, Jul 2012 - Jun 2015

    Senior Consultant

    NTT DATA Deutschland GmbH
  • 11 months, Aug 2011 - Jun 2012

    CRM Business Consultant

    GFT Technologies AG

    Business Analysis, Workshops, Goomings, Testings, Trainings. Projects a.o.: Deutsche Post AG.

  • 1 year and 4 months, Apr 2010 - Jul 2011

    Head of Sales Support

    Albat + Wirsam AG [Glaston Corporation]

    Head of Sales Support and CRM Support Organisation.

  • 1 year and 3 months, Jan 2009 - Mar 2010

    Senior Project Manager CRM (Siebel/Oracle)

    Albat + Wirsam AG [Glaston Group]

    Leading the Global Rollout of a New CRM System (Siebel/Oracle) within the Entire Corporation.

  • 3 years, Jan 2006 - Dec 2008

    CRM Project Manager (Microsoft Dynamics)

    Albat + Wirsam AG [Glaston Group]

    Project Manager for the Introduction of a First CRM System (Microsoft Dynamics CRM), CRM Business Consultant.

  • 1 year and 5 months, Sep 2004 - Jan 2006

    Sales- und Marketing Support

    Albat + Wirsam AG [Glaston Group]

    Support für Marktaufbau und Potentialanalyse

Educational background for Omid Parsa

  • 6 months, Sep 2006 - Feb 2007

    Betriebswirtschaftslehre

    Université Paris X Nanterre

    International Business

  • 5 years and 4 months, Sep 2003 - Dec 2008

    Ökonomie

    Justus-Liebig-Universität Gießen

    Banking and Finances, makroökonomische Wirtschaftszusammenhänge ausgehend von Geld-und Fiskalpolitik, Good Global Governance,

Languages

  • German

    First language

  • English

    Fluent

  • French

    Intermediate

Wants

Projekt- Programm- und Prozessmanagement
Management und CRM Consulting
Customer Management
Erfahrungsaustausch
Business Kontakte / Networking
Businessideen
Herausforderungen

Interests

Familie und Freunde
Karate
Leistungs- und Ausdauersport
Sprachen
Reisen
...

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