Mag. Orlando Aquite Peña

Angestellt, Technical Lead, HCL Technologies Germany
Munich, Deutschland

Fähigkeiten und Kenntnisse

IT Business Consulting
Microsoft Dynamics CRM
Customer Relationship Management
SharePoint
Document Management
Concept development
IT Project Management
IT-Consulting
Business Consulting
XML Technologies
CSV
Microsoft Access

Werdegang

Berufserfahrung von Orlando Aquite Peña

  • Bis heute 2 Jahre und 2 Monate, seit Sep. 2023

    Technical Lead

    HCL Technologies Germany

    Technical Operations Service at MSD (Merck, Sharp & Dohme GmbH) • Technically responsible for 35 systems in Production (9), Laboratories (21) and IS (5). • Coordinate and execute the maintenance activities of the system in scope. • Coordinate and execute projects related to the systems in my scope. • Work together with other support teams to improve solutions (Authomation Team, Engineering Team, etc.)

  • 3 Jahre und 3 Monate, Apr. 2020 - Juni 2023

    Professional Service Consultant

    Ivanti Germany

    • Coordinate and design workshops and previous activities related to this activity. • Design Solution Design Document based on the requirements of the customer. • Install, configure and implement ITSM solution, test and GoLIVE support. • ITSM Consulting

  • 1 Jahr und 7 Monate, Sep. 2018 - März 2020

    CRM Consultant

    Impulsion Consulting GmbH

    • Find solutions to technical-business related problems. • Write technical design of applications and corresponding documentation (e.g. UML, Business Process Flow Diagrams, etc.). • Customization of MS CRM and basic function development.

  • 1 Jahr und 3 Monate, Juni 2017 - Aug. 2018

    CRM Consultant

    CRM Factory

    • Find solutions to technical and business related problems (Automotive Sector - BMW) • Design, implement and test of the General Data Protection Regulation - GDPR for BMW. • Write technical design of applications and corresponding documentation (e.g. UML, Business Process Flow Diagrams, etc) • Parametrization/ Customization of MS CRM Dynamics and basic function development • Liaise with third-party participants • Evaluation, adaptation and integration of internal/ external softwares

  • 2 Jahre und 4 Monate, Mai 2013 - Aug. 2015

    Knowledge Management Advisor

    US Department of State

    PROJECT MANAGEMENT AND CONSULTANCY • Evaluate business requirements. • Create and followed up contracts and Statements of Works. • Manage and coordinate projects. CRM & KNOWLEDGE MANAGEMENT • Manage and analyze data/processes. • Design, develop & administrate knowledge management systems. • Customer support and trainer for end-users. MONITORING AND EVALUATION (M&E) • Monitor activities and evaluate the program. • Analyze and report about performance and impacts of the program in recipient countries.

  • 2 Jahre und 1 Monat, Mai 2011 - Mai 2013

    Functional Analyst

    Information Knowledge Management - IKM

    FUNCTIONAL ANALYST  Defined functional requirements and designed data modelling.  Designed and created use cases and test cases.  Worked and supported IT technical teams in functionaltechnical and administrative roles.  Created procedures, manuals, designs and functional documents for clients in CRM and DMS.  Created functional tests and train end-users about CRM, DMS and other solutions.

Ausbildung von Orlando Aquite Peña

  • 1 Jahr und 5 Monate, Sep. 2015 - Jan. 2017

    Business informatics (IT)

    Université Lille 1

  • 1 Jahr und 2 Monate, Feb. 2010 - März 2011

    Operations management

    Universidad del Norte, Colombia

  • 5 Jahre und 9 Monate, Jan. 2005 - Sep. 2010

    Industrial Engineering

    Universidad del Norte, Colombia

Sprachen

  • Spanisch

    Muttersprache

  • Englisch

    Fließend

  • Französisch

    Gut

  • Deutsch

    Fließend

XING – Das Jobs-Netzwerk

  • Über eine Million Jobs

    Entdecke mit XING genau den Job, der wirklich zu Dir passt.

  • Persönliche Job-Angebote

    Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.

  • 21 Mio. Mitglieder

    Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.

  • Kostenlos profitieren

    Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.

21 Mio. XING Mitglieder, von A bis Z